Software Alternatives, Accelerators & Startups

UserReport VS Feedbackify

Compare UserReport VS Feedbackify and see what are their differences

UserReport logo UserReport

Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.

Feedbackify logo Feedbackify

Feedbackify offers website feedback solutions that enable companies to engage with their customers.
  • UserReport Landing page
    Landing page //
    2021-10-01
  • Feedbackify Landing page
    Landing page //
    2021-10-06

UserReport features and specs

  • User-friendly Interface
    UserReport offers an intuitive and easy-to-navigate interface, making it simple for users to set up and manage surveys and feedback forms.
  • Customizable Surveys
    The platform allows for extensive customization of surveys, enabling users to tailor questions and design to fit specific needs.
  • Real-time Reporting
    Real-time analytics and reporting features provide immediate insights into user responses, helping in quick decision-making.
  • Integration Capability
    UserReport integrates seamlessly with various third-party tools like Google Analytics, allowing for enriched data analysis.
  • Feedback Widget
    The feedback widget is easy to implement on websites and can gather user insights passively, without disrupting their experience.

Possible disadvantages of UserReport

  • Pricing
    Some users may find the pricing structure high, especially for small businesses or startups.
  • Limited Free Version
    The free version of UserReport offers limited features, which may not be sufficient for extensive data collection and analysis.
  • Learning Curve
    Despite its user-friendly interface, some users may find a learning curve when utilizing more advanced features of the platform.
  • Data Privacy Concerns
    As with any user feedback tool, there are concerns around data privacy and the handling of user data, which necessitates a stringent privacy policy.
  • Incomplete Mobile Optimization
    Some users have reported that the mobile version of surveys is not as optimized as the desktop version, which could affect user experience on mobile devices.

Feedbackify features and specs

  • User-Friendly Interface
    Feedbackify provides a clean and intuitive interface that makes it easy for website owners to set up feedback forms and for users to submit their feedback without hassle.
  • Customizable Feedback Forms
    Users can customize feedback forms to fit the aesthetic and functional needs of their websites, allowing for a seamless integration with existing site designs.
  • Real-time Feedback
    Feedbackify allows website owners to receive real-time feedback from users, which can be essential for addressing issues or making improvements promptly.
  • Detailed Analytics
    The platform provides insightful analytics, helping website owners understand user feedback patterns and make informed decisions based on the data collected.
  • Anonymous Feedback Option
    Feedbackify offers users the option to submit feedback anonymously, which can encourage more open and honest feedback from users who may otherwise feel hesitant.

Possible disadvantages of Feedbackify

  • Limited Free Features
    While Feedbackify offers a free plan, many of the more advanced features and analytics are restricted to paid plans, potentially limiting startups or small businesses with tight budgets.
  • Integration Limitations
    The platform may have limitations in integration with other software tools or platforms, which could be a drawback for users looking to streamline their tech stack.
  • Customization Constraints
    Despite offering some customization, Feedbackify may not provide enough flexibility for businesses with more complex needs or very specific design requirements.
  • Potential for Over-solicitation
    If not managed carefully, the integration of Feedbackify on a site can lead to over-solicitation of feedback from users, which may result in user fatigue or irritation.
  • Data Privacy Concerns
    As with any feedback tool, there may be concerns regarding how user data is stored and managed, which is crucial for businesses that prioritize data privacy and compliance.

Analysis of UserReport

Overall verdict

  • Overall, UserReport is a robust tool for businesses seeking to understand their audience better and make data-driven decisions. It is particularly useful for those who need an easy-to-use interface and a wide range of integration options.

Why this product is good

  • UserReport is considered good because it provides a simple and effective way to collect user feedback and transform it into actionable insights. The platform offers tools for creating surveys, gathering user data, and analyzing results to improve product development and user experience. Its integration capabilities with popular analytics and marketing platforms enhance its utility for businesses looking to consolidate user feedback data with other key metrics.

Recommended for

    UserReport is recommended for product managers, UX designers, and digital marketers who want to improve their products and services based on genuine user feedback. It is ideal for small to medium-sized businesses that require an efficient and cost-effective solution for gathering and analyzing user insights.

Category Popularity

0-100% (relative to UserReport and Feedbackify)
Customer Feedback
80 80%
20% 20
Surveys
79 79%
21% 21
User Feedback
74 74%
26% 26
Forms And Surveys
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserReport and Feedbackify

UserReport Reviews

10 Best Customer Feedback Tools in 2024 – Comparison | Updated List
UserReport gauges usability and shows you where different kinds of visitors connect to your website. This customer feedback platform also allows users to voice their suggestions on improving their products and services through feedback forums. Moreover, its survey widget helps you conduct NPS surveys, while its feedback widget helps you collect ideas to fix errors.
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserReport is a visitor opinion platform that enables users to create customisable online surveys as well as provide feedback forums for their website visitors. Reports can be generated from this customer feedback tool which show the user details such as demographics and location. UserReport allows enables users to assign items so that different roles within their team can...
Source: mopinion.com

Feedbackify Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
By way of a drag-and-drop editor, Feedbackify allows users to easily create feedback forms themselves. Installation is also very easy. All you have to do is copy and paste the code they provide you with into your website’s HTML and it’s ready to go. Your visitors can provide a rating as well as submit comments, including compliments and suggestions. Within this customer...
Source: mopinion.com

What are some alternatives?

When comparing UserReport and Feedbackify, you can also consider the following products

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Survicate - Collect feedback on your website and find out more about your visitors.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Heeduser - Heeduser is the customer engagement platform that helps companies build better relationships with their customers and prospects, through the better online customer community