Software Alternatives, Accelerators & Startups

Userpilot VS UseResponse

Compare Userpilot VS UseResponse and see what are their differences

Userpilot logo Userpilot

Product user experience software for product & UX teams

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Userpilot Landing page
    Landing page //
    2023-01-30
  • UseResponse Landing page
    Landing page //
    2023-10-10

Userpilot videos

Growth Talks #11 - Appcues & Userpilot - Homepage & Pricing Review - user onboarding apps!

More videos:

  • Demo - Userpilot (Batch 26 Digital Demo Day)

UseResponse videos

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Userpilot and UseResponse)
User Onboarding And Engagement
Customer Feedback
0 0%
100% 100
Digital Adoption
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Userpilot and UseResponse. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Userpilot and UseResponse

Userpilot Reviews

15 best user onboarding software you need to try in 2023
It probably scores a little higher than Userpilot in terms of its visual styling and customization options, which are very easy on the eye. Appcues would be a good choice if you’re onboarding a design, ecommerce, or creativity tool. Among its clients are content-creation tool Writer and video collaboration platform Frame.io.
We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Userpilot’s pricing is based on the number of monthly active users you have. If you’re still indifferent about Userpilot, you can get a 14-day free trial. If you’re a startup with less than a 1000 monthly active users, Userpilot only charges you $79 per month.
Source: userpilot.com

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Social recommendations and mentions

Based on our record, Userpilot seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userpilot mentions (2)

  • Best tools for user onboarding and in-app feedback gathering - MVP Product Launch
    Have you considered https://userpilot.com/? I haven't used it but my colleague recommends it. Maybe it will be useful. :). Source: about 1 year ago
  • How to Write a Killer Content Brief
    That said, some content editors prefer to write the outlines themselves. “The outline is an integral part of the brief in our case,” explains Emilia Korczynska, head of marketing at Userpilot. “We work with more than 10 freelance writers who are a) at different experience levels, and b) not experts in the product field. They’re not as familiar with our product as we are, so we need to control that for quality.... Source: over 2 years ago

UseResponse mentions (0)

We have not tracked any mentions of UseResponse yet. Tracking of UseResponse recommendations started around Mar 2021.

What are some alternatives?

When comparing Userpilot and UseResponse, you can also consider the following products

UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.