Software Alternatives, Accelerators & Startups

UserGuiding VS Reply.io

Compare UserGuiding VS Reply.io and see what are their differences

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UserGuiding logo UserGuiding

Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
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Reply.io logo Reply.io

Reply.io is an AI-driven sales engagement platform that automates cold outreach through unlimited mailboxes, converts website traffic into booked meetings with AI Chat, and empowers your team to streamline the entire sales process with AI SDRs.
  • UserGuiding Welcome users with an onboarding guide
    Welcome users with an onboarding guide //
    2024-06-14
  • UserGuiding Create product tours and walkthroughs
    Create product tours and walkthroughs //
    2024-06-14
  • UserGuiding Show all of your educational material in-app
    Show all of your educational material in-app //
    2024-06-14
  • UserGuiding Create target segments of your users
    Create target segments of your users //
    2024-06-14
  • UserGuiding Gather and track user feedback
    Gather and track user feedback //
    2024-06-14
  • UserGuiding Get detailed performance analytics
    Get detailed performance analytics //
    2024-06-14

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface.

Try UserGuiding today to give your product adoption a huge, instant boost.

  • Reply.io Reply.io
    Reply.io //
    2024-07-26
  • Reply.io Multichannel outreach
    Multichannel outreach //
    2024-07-26
  • Reply.io email deliverability
    email deliverability //
    2024-07-26
  • Reply.io AI SDR - Sales agent
    AI SDR - Sales agent //
    2024-07-26
  • Reply.io AI Chat
    AI Chat //
    2024-07-26
  • Reply.io AI Personalization
    AI Personalization //
    2024-07-26
  • Reply.io Multiple mailboxes
    Multiple mailboxes //
    2024-07-26
  • Reply.io Detailed reports
    Detailed reports //
    2024-07-26
  • Reply.io B2B database
    B2B database //
    2024-07-26

Reply is a sales engagement platform that empowers your sales team with AI-powered tools to automate sales outreach, generate leads, and close more deals. From building verified lead lists to crafting personalized sequences and responses, Reply simplifies sales engagement and streamlines your sales process.

Trusted by over 3,000 businesses, Reply offers: 1) Cold outreach tools that help find new prospects, engage them through multiple channels (emails and follow-ups, LinkedIn touchpoints, WhatsApp, SMS, calls, or connect any other channel to a sequence via Zapier), and create new opportunities at scale while keeping every touchpoint personal. 2) AI SDR Agents aimed at booking more meetings by intelligently automating sales outreach, from finding prospects to handling responses. 3) Reply AI Chat - the first sales-trained AI chat with video avatars to capture website visitors and turn them into hot leads and booked meetings right within the chat window. 4) Email Deliverability Suite which helps Reply users maintain the highest market deliverability rates by providing email health features such as SPF, DKIM, DMARC, and MX monitoring, along with custom tracking domains and email warm-ups via Mailtoaster.ai. 5) The Reply.io’s Agency Growth Hub offers tailored solutions for sales and lead generation agencies, simplifying sales outreach and client management. It includes an API to build custom integrations and workflows, an agency dashboard, bulk mailbox imports, and a sales experts marketplace.

One of the Top 50 Sales Products for 2024 on G2, Reply is recognized for its market-leading customer success/support services and trusted by over 2,500 companies – SMBs, mid-market, and sales agencies – in the US, Canada, and Europe.

UserGuiding

$ Details
paid Free Trial $69.0 / Monthly (Basic; Guides & Checklists, Knowledge Base, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox
Release Date
-

UserGuiding features and specs

  • User Onboarding Guides
  • Hotspots
  • Onboarding Checklists
  • Knowledge Base
  • Resource Centers
  • Product Updates Page
  • In-App Surveys
  • NPS Surveys
  • User Engagement Analytics
  • User Identification
  • Audience Segmentation
  • No-code
  • Custom Attributes
  • Weekly Reporting Emails
  • Custom CSS
  • Google Analytics Integration
  • Hubspot Integration
  • Slack Integration
  • Intercom Integration
  • Mixpanel Integration
  • Multiple Team Members
  • Multiple Domains

Reply.io features and specs

  • Reply Data
    Access to over 89 million verified contacts allows sales teams to filter potential customers based on criteria such as industry, job title, or location.
  • Real-Time Data Search
    Enables quick discovery of contact details like email addresses, phone numbers, and social media profiles.
  • Smart Audience Suggestions
    Leveraging AI, Reply.io identifies ideal prospects based on your customer profile, saving time and effort.
  • AI-Generated Sequences
    Helps in building personalized outreach sequences that adapt to each prospect, suggesting the best channels and messaging for maximum impact.
  • AI Personalization
    helps to craft emails tailored to each prospect’s interests on the basis of contact data, LinkedIn activity, position pain points, business category.
  • Multichannel Sequences
    Craft outreach sequences utilizing various channels like personal email, LinkedIn, calls, SMS, and WhatsApp within a single platform. Alternatively, a user can connect any other channel to a sequence with Zapier step.
  • Unified Inbox
    Manages all prospect interactions across different channels in one central location, streamlining communication and follow-ups.
  • AI Chat for Website
    Captures website visitors with AI-powered chatbots, answers their questions in real-time, and converts them into qualified leads by scheduling meetings directly within the chat window.
  • AI-Generated Responses
    Utilizes AI to automate basic follow-up emails, answer standard inquiries, and even book meetings, saving valuable time.
  • Meeting Scheduler Integration
    Integrates with calendar and scheduling tools (like Calendly) to schedule meetings directly from Reply.io, eliminating back-and-forth communication.
  • Email Health Features
    Maintains a good sender reputation with features like SPF, DKIM, DMARC, and MX monitoring to ensure emails land in prospect inboxes.
  • Custom Tracking Domains
    Increases deliverability rates by using custom tracking domains for email campaigns.
  • Email Warm-Up
    Utilize Reply.io's integration with Mailtoaster.ai to gradually warm up email addresses, improving deliverability and avoiding spam filters.

Analysis of UserGuiding

Overall verdict

  • Overall, UserGuiding is generally well-regarded as a valuable tool for improving user onboarding processes. It is praised for its ease of use, flexibility, and effectiveness in enhancing the user experience.

Why this product is good

  • UserGuiding is designed to help businesses create interactive user onboarding experiences without needing to write code. It offers features such as product tours, guides, checklists, tooltips, and analytics to improve user engagement and facilitate better understanding of the software or platform being introduced.

Recommended for

    UserGuiding is recommended for SaaS companies, product managers, and growth teams who are looking to improve customer onboarding and engagement. It is especially beneficial for teams that lack the resources to create custom onboarding solutions from scratch, as it allows them to quickly deploy dynamic guides and tutorials with minimal technical effort.

UserGuiding videos

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Reply.io videos

New Reply

More videos:

  • Tutorial - How To Set Up Email Campaigns with Reply.io | Review
  • Tutorial - Reply.io Review and Tutorial: AppSumo Lifetime Deal
  • Review - Reply.io Review: Skyrocket B2B Conversions on Autopilot with the Best AI Lead Generation Tool!
  • Review - Reply.io Overview
  • Tutorial - Reply.io Tutorial For Beginners | How To Use Reply.io
  • Tutorial - How to Use Reply.io (2024) Reply.io Review/Tutorial/Demo

Category Popularity

0-100% (relative to UserGuiding and Reply.io)
User Onboarding And Engagement
Sales
0 0%
100% 100
User Engagement
100 100%
0% 0
Cold Outreach
0 0%
100% 100

User comments

Share your experience with using UserGuiding and Reply.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserGuiding and Reply.io

UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.

Reply.io Reviews

Top 14 AI Lead Generation Software & Tools: A Detailed Comparison
Reply.io is a powerful AI-driven sales engagement platform designed to automate and streamline the outreach process for sales teams. It enables users to manage multichannel campaigns that encompass email, calls, and social media touches from a single interface. Reply.io is particularly valuable for sales professionals looking to maximize their outreach efforts, ensuring no...
Source: www.cience.com
21 Best Lead Generation Software for 2024
Reply.io is designed to automate your sales sequence across multiple channels, from email to social media. Set and forget personalized outreach campaigns and automate follow-ups for engagement at every point of the sales and outreach cycle.
Source: www.sender.net
Top 15+ Apollo.io Competitors & Alternatives [2024]
Reply.io is a sales engagement platform with AI insights and a B2B database. You can use the search filters to build lists and verify email addresses and phone numbers.
Source: www.kaspr.io

Social recommendations and mentions

Based on our record, UserGuiding seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 3 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: over 4 years ago

Reply.io mentions (0)

We have not tracked any mentions of Reply.io yet. Tracking of Reply.io recommendations started around Mar 2021.

What are some alternatives?

When comparing UserGuiding and Reply.io, you can also consider the following products

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

lemlist - Send emails that get replies 💌

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Instantly.ai - Build your own infinitely scalable cold email outreach system with Instantly.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

SmartLead.ai - Email Automation Platform