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UserGuiding VS Loop11

Compare UserGuiding VS Loop11 and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Contents:
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  2. » Videos
  3. » Reviews
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UserGuiding logo UserGuiding

Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
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Loop11 logo Loop11

A powerful tool which enables user testing on prototypes, wireframes and websites.
  • UserGuiding Welcome users with an onboarding guide
    Welcome users with an onboarding guide //
    2024-06-14
  • UserGuiding Create product tours and walkthroughs
    Create product tours and walkthroughs //
    2024-06-14
  • UserGuiding Show all of your educational material in-app
    Show all of your educational material in-app //
    2024-06-14
  • UserGuiding Create target segments of your users
    Create target segments of your users //
    2024-06-14
  • UserGuiding Gather and track user feedback
    Gather and track user feedback //
    2024-06-14
  • UserGuiding Get detailed performance analytics
    Get detailed performance analytics //
    2024-06-14

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface.

Try UserGuiding today to give your product adoption a huge, instant boost.

  • Loop11 Landing page
    Landing page //
    2023-09-28

UserGuiding

Website
userguiding.com
Pricing URL
Official UserGuiding Pricing
$ Details
paid Free Trial $69.0 / Monthly (Basic; Guides & Checklists, Knowledge Base, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox
Edit details

Loop11

Website
loop11.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

UserGuiding features and specs

  • User Onboarding Guides
  • Hotspots
  • Onboarding Checklists
  • Knowledge Base
  • Resource Centers
  • Product Updates Page
  • In-App Surveys
  • NPS Surveys
  • User Engagement Analytics
  • User Identification
  • Audience Segmentation
  • No-code
  • Custom Attributes
  • Weekly Reporting Emails
  • Custom CSS
  • Google Analytics Integration
  • Hubspot Integration
  • Slack Integration
  • Intercom Integration
  • Mixpanel Integration
  • Multiple Team Members
  • Multiple Domains

Loop11 features and specs

  • Ease of Usability
    Loop11 offers an intuitive interface and easy setup process, making it accessible even for users with limited technical expertise.
  • Comprehensive Testing
    The platform supports a wide range of testing types including usability, A/B testing, and more, providing versatility for users.
  • No Coding Required
    Users can create and conduct tests without needing to write any code, simplifying the process and reducing setup time.
  • Multilingual Support
    Loop11 offers support for multiple languages, which is beneficial for international projects or audience testing.
  • Real-time Analytics
    Provides real-time analytics and visual reports that help in making quick, data-driven decisions.
  • Integration Capabilities
    Can integrate with other platforms and tools like Optimal Workshop and Office 365, enhancing its functionality.

Possible disadvantages of Loop11

  • Pricing
    Compared to some other usability testing tools, Loop11 can be relatively expensive, which might be a barrier for small businesses or individual users.
  • Limited Mobile Testing
    While it does support mobile testing, the features and capabilities are not as robust as they are for desktop testing.
  • Steep Learning Curve for Advanced Features
    Some of the more advanced features may require a deeper understanding and can be complex to fully utilize.
  • Video Quality
    The quality of the recorded user sessions might not always meet expectations, which can affect analysis.
  • Customer Support
    There have been some reports of slow or less responsive customer support, which can be a problem when issues arise.

UserGuiding videos

+ Add

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Loop11 videos

+ Add

Usability Tools Loop11 Exercise

More videos:

  • Review - Loop11 - Usability testing as it should be

Category Popularity

0-100% (relative to UserGuiding and Loop11)

UserGuiding

Loop11

User Onboarding And Engagement
100 100%
User Onboarding And Engagement
0% 0
User Experience
77 77%
User Experience
23% 23
User Engagement
100 100%
User Engagement
0% 0
Usability
0 0%
Usability
100% 100

User comments

Share your experience with using UserGuiding and Loop11. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserGuiding and Loop11

UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
Source: www.marketermilk.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Source: blog.usetiful.com
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.
Source: blog.userguiding.com

Loop11 Reviews

Best 8 Affordable UserZoom Alternatives in 2023
Loop11 does not provide a pool of participants, therefore you’ll have to issue invites to your own users to receive results for your study. UserZoom has a user base of more than 120 million testers.
Source: blog.uxtweak.com

Social recommendations and mentions

Based on our record, UserGuiding seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 3 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: about 4 years ago

Loop11 mentions (0)

We have not tracked any mentions of Loop11 yet. Tracking of Loop11 recommendations started around Mar 2021.

What are some alternatives?

When comparing UserGuiding and Loop11, you can also consider the following products

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

UserZoom - Test, measure, and monitor UX with our cost-effective all-in-one platform. UserZoom is a cloud-based solution for online usability testing.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

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