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Userflow VS Freshservice

Compare Userflow VS Freshservice and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
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Userflow logo Userflow

Turbo-charge your user onboarding and convert more customers

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • Userflow Landing page
    Landing page //
    2023-06-10
  • Freshservice Landing page
    Landing page //
    2023-06-09

Userflow videos

No Userflow videos yet. You could help us improve this page by suggesting one.

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Freshservice videos

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Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to Userflow and Freshservice)

Userflow

Freshservice

User Onboarding And Engagement
100 100%
User Onboarding And Engagement
0% 0
Project Management
0 0%
Project Management
100% 100
User Engagement
100 100%
User Engagement
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userflow and Freshservice

Userflow Reviews

15 best user onboarding software you need to try in 2023
Taking a similar approach to UserGuiding, Userflow adds pop-ups, hotspots, checklists and other features on top of web app screens to guide the newcomer through the main product features. You must first install Useflow’s Javascript into your web app script. Thereafter, no additional coding is required.
Source: www.marketermilk.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Userflow should be more popular than Freshservice. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userflow mentions (8)

  • Launch HN: Frigade (YC W23) – Faster, better product onboarding
    Are you able to share the main differences between yourselves and Userflow (https://userflow.com/)? Watching the video looked pretty similar. - Source: Hacker News / about 1 year ago
  • Multi-Million Dollars in annual revenue with just 3 employees!
    Last week I had the opportunity of talking to another great founder. Esben Friis-Jensen is the cofounder of Userflow and his company has a multimillion-dollar annual revenue with just 3 employees. Source: over 1 year ago
  • Looking for recommendations on what to use to create a product walk through
    I’ve just put https://userflow.com/ into our product and I love it. We are bootstrapping - they have a bootstrappers plan $100/mo, a cost for onboarding I was happy to pay. Source: about 2 years ago
  • Roast my startup: sliceloop is a platform that helps with content operations management
    A client at a digital agency I used to work for used this for onboarding new customers to an online trading platform: https://userflow.com/. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    Https://userflow.com/ is pretty good. Source: about 2 years ago
View more

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Userflow and Freshservice, you can also consider the following products

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Redmine - Flexible project management web application

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Basecamp - A simple and elegant project management system.

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