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Userfeel.com VS Delighted

Compare Userfeel.com VS Delighted and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Userfeel.com logo Userfeel.com

Unleash your site's or app's potential with remote usability testing. Results in less than 24 hours. Test on any device with our testers supporting 40 languages!

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Userfeel.com Landing page
    Landing page //
    2018-09-29

Remote moderated and unmoderated user testing using your users or our worldwide panel. Test any website or app.

  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Userfeel.com features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Userfeel.com videos

No Userfeel.com videos yet. You could help us improve this page by suggesting one.

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Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Userfeel.com and Delighted)

Userfeel.com

Delighted

User Experience
100 100%
User Experience
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Usability
100 100%
Usability
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userfeel.com and Delighted

Userfeel.com Reviews

We have no reviews of Userfeel.com yet.
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Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userfeel.com mentions (0)

We have not tracked any mentions of Userfeel.com yet. Tracking of Userfeel.com recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Userfeel.com and Delighted, you can also consider the following products

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Userbrain - Easy, fast, and affordable user testing for websites and prototypes.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

UserTest.io - User testing made simple. High-quality, affordable user testing solutions from real users, here in the UK. Improve your usability!

Survicate - Collect feedback on your website and find out more about your visitors.

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