Software Alternatives, Accelerators & Startups
Register | Login

Delighted VS Userbrain

Compare Delighted VS Userbrain and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Userbrain logo Userbrain

Easy, fast, and affordable user testing for websites and prototypes.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Userbrain Landing page
    Landing page //
    2022-02-24

Userbrain is a remote user testing tool backed by a community of over 120k+ testers worldwide. Start testing in minutes. Get results in hours with easy, fast, and affordable user testing. Find out what’s working for your product — and what’s not.

Whether you’re a UX Designer, Researcher, Product Manager, or developer, you’re bound to build products people love to use with the help of Userbrain.

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Platforms
-
Release Date
2013 February
Edit details

Userbrain

Website
userbrain.com
Pricing URL
Official Userbrain Pricing
$ Details
paid Free Trial $39.0 (Tester)
Platforms
Browser iOS Android
Release Date
2014 November
Edit details

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Userbrain features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Userbrain videos

+ Add

Make money testing websites with Userbrain (2016)

More videos:

  • Review - Work from Home--Userbrain Testers! Get Paid TO TEST websites!
  • Tutorial - How To Create A User Test With Userbrain

Category Popularity

0-100% (relative to Delighted and Userbrain)

Delighted

Userbrain

Customer Feedback
100 100%
Customer Feedback
0% 0
User Experience
0 0%
User Experience
100% 100
Surveys
100 100%
Surveys
0% 0
Usability
0 0%
Usability
100% 100

User comments

Share your experience with using Delighted and Userbrain. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Userbrain

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Userbrain Reviews

Best 8 Affordable UserZoom Alternatives in 2023
Userbrain is a great UserZoom alternative when you are only looking to run a couple of tests and don’t look for any extra features. They can provide you with basic usability and user tests.
Source: blog.uxtweak.com
5 Best UXtweak Alternatives
While Userbrain is all-in-all a good user testing platform, it might not be for everyone. People are different as are their needs and projects – therefore we have put together a list of 5 user testing tools that could subside the needs of your project if Userbrain was not your 100% match.
Source: blog.uxtweak.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Userbrain mentions (0)

We have not tracked any mentions of Userbrain yet. Tracking of Userbrain recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and Userbrain, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

UserTest.io - User testing made simple. High-quality, affordable user testing solutions from real users, here in the UK. Improve your usability!

Survicate - Collect feedback on your website and find out more about your visitors.

PlaybookUX - PlaybookUX is an affordable user testing and interview software that recruits the right participants, schedules, transcribes and analyzes your research.

Loading...