UserExperior monitors the qualitative aspects of your mobile app users experience and helps your build customer loyalty and customer advocacy. It records every interaction on your mobile app and creates a easy to understand video replay of these interactions that help you understand your users better and even troubleshoot user issues faster. It also provides heatmap analytics of the interactions that enables product teams, UI/UX team to understand behavior and UI friction points in your users journey. The product is useful for development/IT Teams, Product Team, UI/UX team, Customer Support Team & Marketing teams within your organisation.
LiveSession is a session recording app to improve your website.
Session replays are an effective way to improve your conversion rates, provide better customer support and find bugs in your application. What’s more, LiveSession comes with advanced filtering features and allows you to create custom segments. These features will help you get more insights into the user behavior.
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I researched the tools available and LiveSession is the best I could find for our use case (fintech SaaS).
Based on our record, LiveSession seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Livesession.io — 1,000 sessions/month free for 1 website. - Source: dev.to / almost 3 years ago
Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!
Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.
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Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.
Heat Maps (SumoMe app) - See where people click so you can improve your page
FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.