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UseResponse VS Web Help Desk

Compare UseResponse VS Web Help Desk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Web Help Desk logo Web Help Desk

Web Help Desk is a help desk ticketing and IT asset management software.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Web Help Desk Landing page
    Landing page //
    2023-09-22

UseResponse videos

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Customer Feedback & Support Software UseResponse

Web Help Desk videos

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Introduction to Web Help Desk

Category Popularity

0-100% (relative to UseResponse and Web Help Desk)

UseResponse

Web Help Desk

Customer Feedback
100 100%
Customer Feedback
0% 0
Help Desk
80 80%
Help Desk
20% 20
Help Desk And Ticketing
0 0%
Help Desk And Ticketing
100% 100
Customer Support
81 81%
Customer Support
19% 19

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Web Help Desk

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Web Help Desk Reviews

We have no reviews of Web Help Desk yet.
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What are some alternatives?

When comparing UseResponse and Web Help Desk, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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