Software Alternatives & Reviews

UseResponse VS traggr

Compare UseResponse VS traggr and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

traggr logo traggr

Smart tool for your team to track, manage and analyze customer feedback & feature requests in one central location. Keeps your customers' priorities in focus and makes them transparent to your team.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • traggr Landing page
    Landing page //
    2022-10-21

traggr is a feedback management system allowing you to collect feedback from all sources in multiple ways: By embedding a feedback form in your website or app, via a QR Code that your users can scan or by tracking feedback manually to cover feedback received in phone calls, emails, social media or in direct meetings with your customers.

You can create new feedback topics or upvote existing ones depending on the feedback you receive. Smart feedback management features like merging, resolving and commenting topics keep your feedback collection clean and updated so everybody in your team is always in the know of your customer's priorities.

In case of changes happening to feedback topics, involved team members are automatically notified so everybody always knows the latest state of your customer's most important wishes and can pull together to keep your customer's happy.

traggr

Website
traggr.com
$ Details
freemium €2.99 / Monthly (Advanced, per User)
Platforms
Browser Android iOS Web Google Chrome Safari

UseResponse features and specs

No features have been listed yet.

traggr features and specs

  • Feedback & Commenting: Yes
  • Feedback widget: Yes
  • Bug Tracking: Yes
  • Idea Tracking: Yes

UseResponse videos

Customer Feedback & Support Software UseResponse

traggr videos

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Category Popularity

0-100% (relative to UseResponse and traggr)
Customer Feedback
84 84%
16% 16
Help Desk
100 100%
0% 0
User Feedback
69 69%
31% 31
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and traggr

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

traggr Reviews

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What are some alternatives?

When comparing UseResponse and traggr, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Loop Feedback - Loop leverages a screenshot plugin that integrates directly into your website, as well as an embeddable forum, to help you collect customer feedback.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Upvoty - User feedback in 1 simple overview 🔥

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.