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UseResponse VS Tender Support

Compare UseResponse VS Tender Support and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Tender Support logo Tender Support

Tender Support organizes your customer care so you can focus on delivering the best service possible. Find out how Tender will make your life easier.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Tender Support Landing page
    Landing page //
    2022-01-04

UseResponse videos

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Customer Feedback & Support Software UseResponse

Tender Support videos

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Category Popularity

0-100% (relative to UseResponse and Tender Support)

UseResponse

Tender Support

Customer Feedback
100 100%
Customer Feedback
0% 0
Help Desk
83 83%
Help Desk
17% 17
Customer Support
84 84%
Customer Support
16% 16
Help Desk And Ticketing
0 0%
Help Desk And Ticketing
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Tender Support

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Tender Support Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Answering the same questions over and over gets tiring, and takes up time you could spend answering new questions or building your product. Tender Support simplifies things by defaulting to community forums, and treating your public and private messages the same. Whenever someone has a question about your product, Tender's help form defaults to having them ask a public...
Source: zapier.com

What are some alternatives?

When comparing UseResponse and Tender Support, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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