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UseResponse VS Richpanel

Compare UseResponse VS Richpanel and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Richpanel logo Richpanel

Customer Data Platform for Retail
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Richpanel Landing page
    Landing page //
    2023-10-01

UseResponse videos

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Customer Feedback & Support Software UseResponse

Richpanel videos

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Richpanel Product Demo

More videos:

  • Review - Setup Amazing Customer Service For Your Shopify Store (Richpanel)
  • Review - Turn Customer Service Into a Revenue Channel with Richpanel — eCom Week LA 2021

Category Popularity

0-100% (relative to UseResponse and Richpanel)

UseResponse

Richpanel

Customer Feedback
100 100%
Customer Feedback
0% 0
Customer Support
89 89%
Customer Support
11% 11
Help Desk
95 95%
Help Desk
5% 5
Analytics
0 0%
Analytics
100% 100

User comments

Share your experience with using UseResponse and Richpanel. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Richpanel

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Richpanel Reviews

11 Best Help Desk Software to Totally Check out in 2020!
Richpanel is a help desk software that helps you solve customer issues effortlessly without overly depending on the agents. This helps your customer service agents save their time and focus on covering more important issues. In fact, the platform claims to aid you solve 50% of the customer queries and issues without involving the agents.
Source: surveysparrow.com

What are some alternatives?

When comparing UseResponse and Richpanel, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

EasyChannel - Simplify your multichannel eCommerce with EasyChannel.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

eDesk - Business Tools, Support, Sales, and Marketing, and Help Desk

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

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