Software Alternatives, Accelerators & Startups

UseResponse VS nanoRep

Compare UseResponse VS nanoRep and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

nanoRep logo nanoRep

Join nanorep to get the best digital customer assistant support for your site. Enhance your users' experience, increase conversions and reduce support costs.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • nanoRep Landing page
    Landing page //
    2023-07-12

UseResponse videos

Customer Feedback & Support Software UseResponse

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Category Popularity

0-100% (relative to UseResponse and nanoRep)
Customer Feedback
100 100%
0% 0
Help Desk
80 80%
20% 20
Customer Support
87 87%
13% 13
Business & Commerce
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and nanoRep

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

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What are some alternatives?

When comparing UseResponse and nanoRep, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Issuetrak - Issue tracking software for help desk and customer service

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AzureDesk - Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Deskun - Deskun is a Help Desk system inside Gmail. It enables you to support customers directly from your mailbox, manage projects, and use free features for Gmail.