Software Alternatives, Accelerators & Startups

UseResponse VS Ideolo

Compare UseResponse VS Ideolo and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Ideolo logo Ideolo

Ideolo is a web application that helps startups and entrepreneurs gather ideas, feature requests, feedback, claims and more.
  • UseResponse Landing page
    Landing page //
    2023-10-10
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UseResponse videos

Customer Feedback & Support Software UseResponse

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Category Popularity

0-100% (relative to UseResponse and Ideolo)
Customer Feedback
94 94%
6% 6
Feedback
88 88%
12% 12
Help Desk
100 100%
0% 0
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Ideolo

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

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What are some alternatives?

When comparing UseResponse and Ideolo, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Doran - Doran is a platform to collect customer feedback with product roadmap and changelog tools.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

ProductLogz - A feature request management, Roadmap & changelog tool