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UseResponse VS HelpMaster

Compare UseResponse VS HelpMaster and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

HelpMaster logo HelpMaster

Help desk software for better customer service and support
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • HelpMaster Landing page
    Landing page //
    2021-10-12

  www.helpmasterpro.comSoftware by PRD Software

UseResponse videos

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Customer Feedback & Support Software UseResponse

HelpMaster videos

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Category Popularity

0-100% (relative to UseResponse and HelpMaster)

UseResponse

HelpMaster

Customer Feedback
100 100%
Customer Feedback
0% 0
Customer Support
94 94%
Customer Support
6% 6
Help Desk
95 95%
Help Desk
5% 5
Customer Service
0 0%
Customer Service
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and HelpMaster

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

HelpMaster Reviews

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What are some alternatives?

When comparing UseResponse and HelpMaster, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Enchant - The easiest way to scale personalized customer support

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Gorgias - Gorgias is a helpdesk built to provide great support at scale.

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