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UseResponse VS Heeduser

Compare UseResponse VS Heeduser and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Heeduser logo Heeduser

Heeduser is the customer engagement platform that helps companies build better relationships with their customers and prospects, through the better online customer community
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Heeduser Landing page
    Landing page //
    2021-10-22

UseResponse videos

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Customer Feedback & Support Software UseResponse

Heeduser videos

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Category Popularity

0-100% (relative to UseResponse and Heeduser)

UseResponse

Heeduser

Customer Feedback
96 96%
Customer Feedback
4% 4
Help Desk
95 95%
Help Desk
5% 5
Customer Support
95 95%
Customer Support
5% 5
Feedback
100 100%
Feedback
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Heeduser

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

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What are some alternatives?

When comparing UseResponse and Heeduser, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Feedbackify - Feedbackify offers website feedback solutions that enable companies to engage with their customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Userlike - Userlike is free live chat software for website and mobile support.

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