Software Alternatives, Accelerators & Startups

UseResponse VS Features.vote

Compare UseResponse VS Features.vote and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Features.vote logo Features.vote

Let your users vote on features they need. Listen to your users and know what to build next.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Features.vote
    Image date //
    2024-04-16
  • Features.vote
    Image date //
    2024-04-16

UseResponse videos

Customer Feedback & Support Software UseResponse

Features.vote videos

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Category Popularity

0-100% (relative to UseResponse and Features.vote)
Customer Feedback
84 84%
16% 16
Feedback
69 69%
31% 31
Help Desk
100 100%
0% 0
User Feedback
0 0%
100% 100

Questions and Answers

As answered by people managing UseResponse and Features.vote.

Why should a person choose your product over its competitors?

Features.vote's answer:

Ease-of-use and affordability.

Which are the primary technologies used for building your product?

Features.vote's answer:

NextJs, ChakraUI, Vercel

What makes your product unique?

Features.vote's answer:

Embed feature voting boards directly within your app. No additional setup needed for handling your user's auth sessions.

How would you describe your primary audience?

Features.vote's answer:

Businesses that want to understand what their users want and need.

What's the story behind your product?

Features.vote's answer:

I've been making SaaS apps and I wanted to have a feedback tool for all of them. Something I can just quickly add, set and forget and see the user feedback when it comes. When I was looking for apps to use, I was surprised to see how expensive they cost. And there was no easy way to directly inject them inside my app. That's why Features.Vote was born - to effortlessly collect feedback directly inside your app

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Features.vote

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Features.vote Reviews

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What are some alternatives?

When comparing UseResponse and Features.vote, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FeedBear - The smartest way to manage feedback from your customers

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Upvoty - User feedback in 1 simple overview 🔥