Software Alternatives & Reviews

UseResponse VS Feature Monkey

Compare UseResponse VS Feature Monkey and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Feature Monkey logo Feature Monkey

The feedback tracker for building better features
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Feature Monkey Landing page
    Landing page //
    2023-02-20

UseResponse videos

Customer Feedback & Support Software UseResponse

Feature Monkey videos

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Category Popularity

0-100% (relative to UseResponse and Feature Monkey)
Customer Feedback
86 86%
14% 14
Help Desk
100 100%
0% 0
User Feedback
76 76%
24% 24
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Feature Monkey

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Feature Monkey Reviews

  1. Clean dashboard experience

    Feature monkey has the cleanest way of showing accumulative data of all the posts and feature requests. Love the minimalist approach and design.

    ๐Ÿ Competitors: Canny
  2. User experience

    Feature monkey is a rich tool supporting custom widget sso login roadmap vote on behalf custom css import/export from css custom topics multi language support multiple admins private comments employee/ private feedback board email notification

    ๐Ÿ Competitors: Canny
    ๐Ÿ‘ Pros:    Highly customizable|Embeddable feedback widget|Sso login|Roadmap|Vote on behalf
    ๐Ÿ‘Ž Cons:    None

What are some alternatives?

When comparing UseResponse and Feature Monkey, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Upvoty - User feedback in 1 simple overview ๐Ÿ”ฅ

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Nolt - A fast & beautiful way to collect user feedback