Software Alternatives, Accelerators & Startups

UseResponse VS Faveo HELPDESK

Compare UseResponse VS Faveo HELPDESK and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Faveo HELPDESK logo Faveo HELPDESK

Faveo Help Desk is an open-source helpdesk software solution.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Faveo HELPDESK Landing page
    Landing page //
    2023-09-23

UseResponse videos

Customer Feedback & Support Software UseResponse

Faveo HELPDESK videos

An Introduction to Faveo Helpdesk | Affordable Ticketing Software | Multichannel Helpdesk Software

More videos:

  • Review - Faveo Helpdesk and Servicedesk Release v3.1.0
  • Demo - Faveo Helpdesk Demo February 2019

Category Popularity

0-100% (relative to UseResponse and Faveo HELPDESK)
Customer Feedback
100 100%
0% 0
Help Desk
81 81%
19% 19
Customer Support
78 78%
22% 22
Help Desk And Ticketing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Faveo HELPDESK

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Faveo HELPDESK Reviews

We have no reviews of Faveo HELPDESK yet.
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What are some alternatives?

When comparing UseResponse and Faveo HELPDESK, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!