Software Alternatives, Accelerators & Startups

UseResponse VS Craft.io

Compare UseResponse VS Craft.io and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Craft.io logo Craft.io

All-in-one product management software for entire product lifecycle
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Craft.io Landing page
    Landing page //
    2023-05-17

Discover your ideas, Define your features, Plan your roadmap, Manage your team’s workflows, Share with anyone. Be a better Product Manager with Craft!

Craft.io

Website
craft.io
$ Details
paid Free Trial $39.0 / Annually (per user, unlimited products)
Platforms
Web
Release Date
2016 January

UseResponse videos

Customer Feedback & Support Software UseResponse

Craft.io videos

Craft.io - Strategic Roadmap Overview

More videos:

  • Review - Craft.io Product Walkthrough
  • Review - Craft.io - Using Story mapping to capture and manage features

Category Popularity

0-100% (relative to UseResponse and Craft.io)
Customer Feedback
93 93%
7% 7
Project Management
0 0%
100% 100
Help Desk
100 100%
0% 0
Task Management
0 0%
100% 100

User comments

Share your experience with using UseResponse and Craft.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Craft.io

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Craft.io Reviews

  1. Awesome app

    try this tool once, and you'll never ever create product roadmaps in Excel :)

Social recommendations and mentions

Based on our record, Craft.io seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UseResponse mentions (0)

We have not tracked any mentions of UseResponse yet. Tracking of UseResponse recommendations started around Mar 2021.

Craft.io mentions (3)

What are some alternatives?

When comparing UseResponse and Craft.io, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Taiga - Project management platform for agile developers & designers

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Plan.io - Planio makes web based project management and team collaboration more efficient and fun. It is the perfect platform for your projects, team members and clients.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

TargetProcess - Agile Project Management Web Application