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UseResponse VS ClickDesk

Compare UseResponse VS ClickDesk and see what are their differences

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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

ClickDesk logo ClickDesk

Leading live chat and help desk software. Customize your chat widget, interact with web visitors in real time, answer customer tickets and boost conversions
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • ClickDesk Landing page
    Landing page //
    2018-09-30

UseResponse videos

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Customer Feedback & Support Software UseResponse

ClickDesk videos

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clickdesk livechat review

More videos:

  • Review - ClickDesk Screen Sharing Review
  • Tutorial - ClickDesk live chat setup tutorial - Dashboard

Category Popularity

0-100% (relative to UseResponse and ClickDesk)

UseResponse

ClickDesk

Customer Feedback
100 100%
Customer Feedback
0% 0
Customer Support
84 84%
Customer Support
16% 16
Help Desk
87 87%
Help Desk
13% 13
Live Chat
0 0%
Live Chat
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and ClickDesk

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

ClickDesk Reviews

A ClickDesk Alternative that scales with your business.
With over 750+ integrations Kayako is way ahead of the competition. As one of the best ClickDesk alternatives, Kayako enables you to connect to all the apps your team already uses. As your business grows automation becomes crucial and Kayako helps save you time and money through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com

What are some alternatives?

When comparing UseResponse and ClickDesk, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Olark - Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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