Software Alternatives, Accelerators & Startups

UseResponse VS airfocus

Compare UseResponse VS airfocus and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

airfocus logo airfocus

The first modular product management platform: Discover, learn, plan and deliver - your way.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • airfocus Landing page
    Landing page //
    2021-08-09

airfocus offers a modern and modular product management platform.

It provides a complete solution for product teams to manage and communicate their product strategy, prioritize their work, build roadmaps, and connect feedback to solve the right problems. Designed with flexibility in mind, airfocus allows you to quickly customize the platform to fit your needs without disrupting the way your team works.

Join thousands of global product teams who use airfocus to make better decisions and build outstanding products.

Learn more at airfocus.com and start your 14-day trial now.

airfocus

$ Details
Free Trial $15.0 / Monthly (per user)
Platforms
Browser Web
Release Date
2017 January

UseResponse features and specs

No features have been listed yet.

airfocus features and specs

  • Priority Poker app: Yes
  • Item Mirror app: Yes
  • Jira Integration: Yes
  • Dev tool integrations: Jira Cloud, Trello, Asana, MS Planner, Clubhouse, GitHub: Yes
  • Zapier integration: Yes

UseResponse videos

Customer Feedback & Support Software UseResponse

airfocus videos

Introducing Priority Poker

More videos:

  • Review - How HolidayCheck Upgraded Their Product Management Processes Using airfocus
  • Demo - Getting started with airfocus

Category Popularity

0-100% (relative to UseResponse and airfocus)
Customer Feedback
100 100%
0% 0
Web
0 0%
100% 100
Help Desk
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

Share your experience with using UseResponse and airfocus. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and airfocus

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

airfocus Reviews

We have no reviews of airfocus yet.
Be the first one to post

Social recommendations and mentions

Based on our record, airfocus seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UseResponse mentions (0)

We have not tracked any mentions of UseResponse yet. Tracking of UseResponse recommendations started around Mar 2021.

airfocus mentions (2)

  • What is the best user relationship management platform to use?
    So with that in mind, I'd recommend you take a look at a product tool like airfocus.com. Any good product tool will allow you to create a feedback management workflow with some basic customer info, but the real key here is that the feedback helps you uncover potential problems to solve. When/if you need more information like who in your team is sending what emails and when, that's where your CRM kicks in. Source: over 2 years ago
  • Good options for a product portfolio tool?
    Check out airfocus.com - might offer what you need. Source: over 2 years ago

What are some alternatives?

When comparing UseResponse and airfocus, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

productboard - Beautiful and powerful product management.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Aha - Aha! is the new way to create visual product roadmaps. Web-based product management tools and roadmapping software for agile product managers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

monday.com - The most intuitive platform to manage projects and teamwork