Software Alternatives & Reviews

UserEcho VS zipp.chat

Compare UserEcho VS zipp.chat and see what are their differences

UserEcho logo UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

zipp.chat logo zipp.chat

Don't wait or it is too late.
  • UserEcho Landing page
    Landing page //
    2021-10-22
  • zipp.chat Landing page
    Landing page //
    2023-07-20

UserEcho videos

UserEcho and min.us video review.avi

More videos:

  • Review - UserEcho editor extended with new features

zipp.chat videos

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Category Popularity

0-100% (relative to UserEcho and zipp.chat)
Help Desk
95 95%
5% 5
Customer Support
94 94%
6% 6
Live Chat
0 0%
100% 100
Help Desk And Ticketing
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserEcho and zipp.chat

UserEcho Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserEcho is a software solution that offers a number of different tools including feedback, knowledge base, forum, helpdesk and livechat. Similar to GetSatisfaction, UserEcho also offers a voting system which enables you to determine what your customers like and don’t like. With this customer feedback tool, there is also the option for your visitors to send private requests...
Source: mopinion.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Your customers are telling you what new features they'd like to see and what bugs need fixed every time they send you a support ticket. Whether they directly ask for it, or just mention a problem that bug or lack of feature is causing, each support ticket should be a vote, a reminder that you should get this fixed. UserEcho helps you keep that in focus.
Source: zapier.com

zipp.chat Reviews

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Social recommendations and mentions

Based on our record, zipp.chat should be more popular than UserEcho. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserEcho mentions (1)

  • I work for a large non profit and I have been tasked with creating and managing a guide for the community. I cannot or the life of me find a easy format to do this weather it be word or google sheets, any thoughts on what is the best online platform to create and manage a community resource guide?
    The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: 12 months ago

zipp.chat mentions (2)

  • Don't miss the chance to get the most advanced live communication software that you can install on your own server environment
    Are you ready to revolutionize your customer support experience? Look no further than Zipp.Chat. Our platform allows you to connect with your customers in real-time, providing them with the personalized attention they crave. No longer will you need to rely on outdated support methods that leave customers feeling frustrated and overlooked. With Zipp.Chat, you'll be able to offer lightning-fast support that will... Source: about 1 year ago
  • Discover Zipp.Chat - The Ultimate Customer Support Tool for Business Owners
    Whether you're a small business owner or a large enterprise, Zipp.Chat is the perfect solution for providing top-notch customer support and enhancing your customer experience. So what are you waiting for? Head over to https://zipp.chat to learn more and give it a try! Source: about 1 year ago

What are some alternatives?

When comparing UserEcho and zipp.chat, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Userlike - Userlike is free live chat software for website and mobile support.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Crisp Chat - Multi-channel customer support software