No Plumsail HelpDesk videos yet. You could help us improve this page by suggesting one.
Plumsail HelpDesk might be a bit more popular than UserEcho. We know about 1 link to it since March 2021 and only 1 link to UserEcho. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: about 1 year ago
I use the one from Plumsail. It's paid but cheap enough and works well once you setup the triggers and events. The installer builds it for you. https://plumsail.com/sharepoint-helpdesk/. Source: over 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Front - The platform for exceptional customer service at scale.
Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.