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UserEcho VS IronClad

Compare UserEcho VS IronClad and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

UserEcho logo UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

IronClad logo IronClad

Ironclad is an automated assistant that manages legal paperwork for your company.
  • UserEcho Landing page
    Landing page //
    2021-10-22
  • IronClad Landing page
    Landing page //
    2023-10-03

UserEcho videos

+ Add

UserEcho and min.us video review.avi

More videos:

  • Review - UserEcho editor extended with new features

IronClad videos

+ Add

‘Ironclad’ - Fantasy Film Review

More videos:

  • Review - Ironclad - Movie Review (2011)
  • Review - IRONCLAD: Part One - Buildings

Category Popularity

0-100% (relative to UserEcho and IronClad)

UserEcho

IronClad

Help Desk
100 100%
Help Desk
0% 0
Contract Management
0 0%
Contract Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Document Automation
0 0%
Document Automation
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserEcho and IronClad

UserEcho Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserEcho is a software solution that offers a number of different tools including feedback, knowledge base, forum, helpdesk and livechat. Similar to GetSatisfaction, UserEcho also offers a voting system which enables you to determine what your customers like and don’t like. With this customer feedback tool, there is also the option for your visitors to send private requests...
Source: mopinion.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Your customers are telling you what new features they'd like to see and what bugs need fixed every time they send you a support ticket. Whether they directly ask for it, or just mention a problem that bug or lack of feature is causing, each support ticket should be a vote, a reminder that you should get this fixed. UserEcho helps you keep that in focus.
Source: zapier.com

IronClad Reviews

11 Best Contract Lifecycle Management (CLM) Software (2022)
With a rating of 4.8 out of 5 on Gartner’s CLM review site and a 94% “Would Recommend” rating, Ironclad is already established as a leader in CLM solutions. The solution recently released Clickwrap, a new product for managing online agreements. Clickwrap contracts are “digitally native, legally binding online agreements that don’t require a signature. Is is also executed...
Source: whatfix.com

Social recommendations and mentions

Based on our record, IronClad should be more popular than UserEcho. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserEcho mentions (1)

  • I work for a large non profit and I have been tasked with creating and managing a guide for the community. I cannot or the life of me find a easy format to do this weather it be word or google sheets, any thoughts on what is the best online platform to create and manage a community resource guide?
    The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: 12 months ago

IronClad mentions (2)

  • What are some *free* resources I can further my paralegal career while at work?
    Related to contracts, check out the resources under Ironclad's "Resources" tab: https://ironcladapp.com/. Source: 11 months ago
  • Ask HN: Contract Versioning and Tracking
    Check us out at Ironclad! We were YC 15 and now work with hundreds of millions of contracts across a pretty diverse customer base. Would be happy to have our team take a look and see if we can get you what you need. https://ironcladapp.com/. - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing UserEcho and IronClad, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ContractZen - ContractZen is a cloud service that features advanced metadata-driven document and contract...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Conga Contracts - Conga Contracts is management solution designed to accelerate and simplify contract negotiations in Salesforce.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Juro - Juro is a contract automation platform that enables your team to create, execute and monitor routine contracts at scale without ever leaving the browser.

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