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UserEcho VS Froged

Compare UserEcho VS Froged and see what are their differences

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UserEcho logo UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

Froged logo Froged

One click solution providing easy-to-use marketing, sales and support services to turn website visitors into happy customers.
  • UserEcho Landing page
    Landing page //
    2021-10-22
  • Froged Landing page
    Landing page //
    2023-05-21

Froged is a customer engagement platform that allows companies to discover what is most important for each user, provide better support, create effective campaigns and generate better results. One click solution providing easy-to-use marketing, sales and support services to turn website visitors into happy customers.

UserEcho

Website
userecho.com
Pricing URL
Official UserEcho Pricing
$ Details
freemium $19.0 / Monthly
Platforms
Web Mobile
Release Date
-
Edit details

Froged

Website
froged.com
Pricing URL
Official Froged Pricing
$ Details
freemium €29.0 / Monthly (500 contacts)
Platforms
Browser REST API
Release Date
2019 November
Edit details

UserEcho videos

+ Add

UserEcho and min.us video review.avi

More videos:

  • Review - UserEcho editor extended with new features

Froged videos

+ Add

Froged Review and Demo: Website Chat Tool

Category Popularity

0-100% (relative to UserEcho and Froged)

UserEcho

Froged

Help Desk
100 100%
Help Desk
0% 0
Customer Support
76 76%
Customer Support
24% 24
Live Chat
0 0%
Live Chat
100% 100
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0

User comments

Share your experience with using UserEcho and Froged. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserEcho and Froged

UserEcho Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserEcho is a software solution that offers a number of different tools including feedback, knowledge base, forum, helpdesk and livechat. Similar to GetSatisfaction, UserEcho also offers a voting system which enables you to determine what your customers like and don’t like. With this customer feedback tool, there is also the option for your visitors to send private requests...
Source: mopinion.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Your customers are telling you what new features they'd like to see and what bugs need fixed every time they send you a support ticket. Whether they directly ask for it, or just mention a problem that bug or lack of feature is causing, each support ticket should be a vote, a reminder that you should get this fixed. UserEcho helps you keep that in focus.
Source: zapier.com

Froged Reviews

We have no reviews of Froged yet.
Be the first one to post

Social recommendations and mentions

Based on our record, UserEcho seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserEcho mentions (1)

  • I work for a large non profit and I have been tasked with creating and managing a guide for the community. I cannot or the life of me find a easy format to do this weather it be word or google sheets, any thoughts on what is the best online platform to create and manage a community resource guide?
    The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: 12 months ago

Froged mentions (0)

We have not tracked any mentions of Froged yet. Tracking of Froged recommendations started around Mar 2021.

What are some alternatives?

When comparing UserEcho and Froged, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ChatWoot - Open-source omnichannel customer engagement platform

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Twilio Studio - Accelerate your customer engagement roadmap

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