Software Alternatives & Reviews

UserEcho VS Feature Upvote

Compare UserEcho VS Feature Upvote and see what are their differences

UserEcho logo UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

Feature Upvote logo Feature Upvote

Feature Upvote helps you consolidate and vote on product feedback so you can surface the best ideas.
  • UserEcho Landing page
    Landing page //
    2021-10-22
  • Feature Upvote Landing page
    Landing page //
    2023-09-24

We provide simple feedback boards with built in voting functionality. Get started immediately. No learning curve for users.

UserEcho videos

UserEcho and min.us video review.avi

More videos:

  • Review - UserEcho editor extended with new features

Feature Upvote videos

Feature Upvote Explained

Category Popularity

0-100% (relative to UserEcho and Feature Upvote)
Help Desk
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Customer Support
100 100%
0% 0
User Feedback
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserEcho and Feature Upvote

UserEcho Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserEcho is a software solution that offers a number of different tools including feedback, knowledge base, forum, helpdesk and livechat. Similar to GetSatisfaction, UserEcho also offers a voting system which enables you to determine what your customers like and don’t like. With this customer feedback tool, there is also the option for your visitors to send private requests...
Source: mopinion.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Your customers are telling you what new features they'd like to see and what bugs need fixed every time they send you a support ticket. Whether they directly ask for it, or just mention a problem that bug or lack of feature is causing, each support ticket should be a vote, a reminder that you should get this fixed. UserEcho helps you keep that in focus.
Source: zapier.com

Feature Upvote Reviews

We have no reviews of Feature Upvote yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Feature Upvote should be more popular than UserEcho. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserEcho mentions (1)

  • I work for a large non profit and I have been tasked with creating and managing a guide for the community. I cannot or the life of me find a easy format to do this weather it be word or google sheets, any thoughts on what is the best online platform to create and manage a community resource guide?
    The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: 12 months ago

Feature Upvote mentions (4)

  • Thoughts on what anet should do from Monday
    Look into some online tools for managing feature request and handing bug reports. https://featureupvote.com/ is a decent option. They shouldn't always do what the community asks for but they can use this as a means to understand the biggest pain points and can design and pitch solutions to the community. Source: almost 2 years ago
  • Open source feature request tracking software
    I found some proprietary and non-selfhosted softwares, like https://www.useresponse.com/feature-request-tracker, and https://featureupvote.com/, but no OSS/selfhosted :'(. Source: almost 2 years ago
  • Feature Voting Service?
    Not my Saas, but https://featureupvote.com/ is made by a fellow bootstrapper. Source: about 2 years ago
  • I think this games lack some automation
    Though most everything is just "under consideration" on featureupvote.com it would be nice to have a true road map for things that are actually coming. Game changers and not just swimming pools. Source: over 2 years ago

What are some alternatives?

When comparing UserEcho and Feature Upvote, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Upvoty - User feedback in 1 simple overview 🔥

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Nolt - A fast & beautiful way to collect user feedback