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UserEcho VS Concord

Compare UserEcho VS Concord and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

UserEcho logo UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

Concord logo Concord

Contract Management Software and unlimited Electronic Signatures. Reduce costs, maximize compliance & mitigate risk. Enterprise solutions available.
  • UserEcho Landing page
    Landing page //
    2021-10-22
  • Concord Landing page
    Landing page //
    2023-07-10

UserEcho videos

+ Add

UserEcho and min.us video review.avi

More videos:

  • Review - UserEcho editor extended with new features

Concord videos

+ Add

2018 JORDAN 11 CONCORD REVIEW AND ON FOOT IN 4K !!!

More videos:

  • Review - Will Fitzhugh Discusses The Concord Review
  • Review - Air Jordan 11 Concord 2018 Review, Unboxing & On Feet

Category Popularity

0-100% (relative to UserEcho and Concord)

UserEcho

Concord

Help Desk
100 100%
Help Desk
0% 0
Contract Management
0 0%
Contract Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Document Automation
0 0%
Document Automation
100% 100

User comments

Share your experience with using UserEcho and Concord. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserEcho and Concord

UserEcho Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserEcho is a software solution that offers a number of different tools including feedback, knowledge base, forum, helpdesk and livechat. Similar to GetSatisfaction, UserEcho also offers a voting system which enables you to determine what your customers like and don’t like. With this customer feedback tool, there is also the option for your visitors to send private requests...
Source: mopinion.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Your customers are telling you what new features they'd like to see and what bugs need fixed every time they send you a support ticket. Whether they directly ask for it, or just mention a problem that bug or lack of feature is causing, each support ticket should be a vote, a reminder that you should get this fixed. UserEcho helps you keep that in focus.
Source: zapier.com

Concord Reviews

12 Best Contract Management Software 2022
Are you wondering how to manage large businesses’ relationships? Well, Concord is the solution you seek. Highly ranked companies use this contract management tool since it offers unlimited contracts, e-signatures, users, and several documents. Bulk uploads are also allowed hence securing all your business information in a single database.
Source: www.recruiterslineup.com
10 best free electronic signature apps to eSign PDF
Like other e-signature apps, you can use Concord for several use cases, including Sales, Legal, Procurement, and HR. The app offers nice features like template building, real-time editing, and approval workflows. Is there a catch? Concord is pricey.
Source: www.pocket-lint.com
Alternative products to HelloSign
ConcordFree e-signature, collaboration & contract managementWeb AppLegalTech413RecommendationsPillow JohnThis is what I've been using for years!Pillow JohnThis is what I've been using for years!Robin SinghviMy wife who is a filmmaker used this for getting NDAs and consent signatures from all her vendors and participants. SUPER easy to use, robust features and feature-rich,...
Source: www.producthunt.com

Social recommendations and mentions

Based on our record, UserEcho seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserEcho mentions (1)

  • I work for a large non profit and I have been tasked with creating and managing a guide for the community. I cannot or the life of me find a easy format to do this weather it be word or google sheets, any thoughts on what is the best online platform to create and manage a community resource guide?
    The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: 12 months ago

Concord mentions (0)

We have not tracked any mentions of Concord yet. Tracking of Concord recommendations started around Mar 2021.

What are some alternatives?

When comparing UserEcho and Concord, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Conga Contracts - Conga Contracts is management solution designed to accelerate and simplify contract negotiations in Salesforce.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PandaDoc - Boost your revenue with PandaDoc. A document automation tool that delivers higher close rates and shorter sales cycles. We've helped over 30,000+ companies.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

ContractWorks - ContractWorks provides secure and easy-to-use contract management software that helps you gain control of your contracts.

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