Software Alternatives, Accelerators & Startups

UserEcho VS Bornevia

Compare UserEcho VS Bornevia and see what are their differences

UserEcho logo UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

Bornevia logo Bornevia

Bornevia
  • UserEcho Landing page
    Landing page //
    2021-10-22
  • Bornevia Landing page
    Landing page //
    2022-04-02

UserEcho videos

UserEcho and min.us video review.avi

More videos:

  • Review - UserEcho editor extended with new features

Bornevia videos

No Bornevia videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to UserEcho and Bornevia)
Help Desk
97 97%
3% 3
Customer Support
96 96%
4% 4
Customer Feedback
0 0%
100% 100
Help Desk And Ticketing
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserEcho and Bornevia

UserEcho Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserEcho is a software solution that offers a number of different tools including feedback, knowledge base, forum, helpdesk and livechat. Similar to GetSatisfaction, UserEcho also offers a voting system which enables you to determine what your customers like and don’t like. With this customer feedback tool, there is also the option for your visitors to send private requests...
Source: mopinion.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Your customers are telling you what new features they'd like to see and what bugs need fixed every time they send you a support ticket. Whether they directly ask for it, or just mention a problem that bug or lack of feature is causing, each support ticket should be a vote, a reminder that you should get this fixed. UserEcho helps you keep that in focus.
Source: zapier.com

Bornevia Reviews

We have no reviews of Bornevia yet.
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Social recommendations and mentions

Based on our record, UserEcho seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserEcho mentions (1)

  • I work for a large non profit and I have been tasked with creating and managing a guide for the community. I cannot or the life of me find a easy format to do this weather it be word or google sheets, any thoughts on what is the best online platform to create and manage a community resource guide?
    The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: about 1 year ago

Bornevia mentions (0)

We have not tracked any mentions of Bornevia yet. Tracking of Bornevia recommendations started around Mar 2021.

What are some alternatives?

When comparing UserEcho and Bornevia, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Noora - Building the features your users want is not an easy task. With Noora, you can validate your feature ideas and product roadmap before you start development.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!