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UserEcho VS Acute

Compare UserEcho VS Acute and see what are their differences

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UserEcho logo UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

Acute logo Acute

Acute helps you collect and make sense of your customer feedback, and figure out what to build next.
  • UserEcho Landing page
    Landing page //
    2021-10-22
  • Acute Landing page
    Landing page //
    2020-04-11

Acute makes it easy for your users to make feature requests directly inside your product, without having to leave the page they’re on or sign up for a different service.

With Acute you can plan, prioritize, and back your product decisions with actual data while keeping your customers in the loop.

UserEcho features and specs

No features have been listed yet.

Acute features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Integrations: Yes
  • Feedback widget: Embeddable feedback widget

UserEcho videos

+ Add

UserEcho and min.us video review.avi

More videos:

  • Review - UserEcho editor extended with new features

Acute videos

+ Add

Acute Kidney Injury (Acute Renal Failure) Nursing NCLEX Review Management, Stages, Pathophysiology

More videos:

  • Review - Acute Glomerulonephritis Nursing (Poststreptococcal) | Nephritic Syndrome NCLEX Review
  • Review - Acute Gallbladder - CRASH! Medical Review Series

Category Popularity

0-100% (relative to UserEcho and Acute)

UserEcho

Acute

Help Desk
100 100%
Help Desk
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Customer Support
100 100%
Customer Support
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

Share your experience with using UserEcho and Acute. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserEcho and Acute

UserEcho Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserEcho is a software solution that offers a number of different tools including feedback, knowledge base, forum, helpdesk and livechat. Similar to GetSatisfaction, UserEcho also offers a voting system which enables you to determine what your customers like and don’t like. With this customer feedback tool, there is also the option for your visitors to send private requests...
Source: mopinion.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Your customers are telling you what new features they'd like to see and what bugs need fixed every time they send you a support ticket. Whether they directly ask for it, or just mention a problem that bug or lack of feature is causing, each support ticket should be a vote, a reminder that you should get this fixed. UserEcho helps you keep that in focus.
Source: zapier.com

Acute Reviews

  1. Acute is a combination of Canny and Productboard but with embeddable feedback widgets
    🏁 Competitors: Canny, productboard
    👍 Pros:    Embeddable feedback widget|No signup for posting feedback|Friendlier price|Prioritization framework
    👎 Cons:    Doesn't have multiple boards

Social recommendations and mentions

Based on our record, UserEcho seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserEcho mentions (1)

  • I work for a large non profit and I have been tasked with creating and managing a guide for the community. I cannot or the life of me find a easy format to do this weather it be word or google sheets, any thoughts on what is the best online platform to create and manage a community resource guide?
    The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: 12 months ago

Acute mentions (0)

We have not tracked any mentions of Acute yet. Tracking of Acute recommendations started around Mar 2021.

What are some alternatives?

When comparing UserEcho and Acute, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Nolt - A fast & beautiful way to collect user feedback

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Upvoty - User feedback in 1 simple overview 🔥

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