User.com VS Tidio

User.com

A marketing automation platform to enhance personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.

Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……

Landing page //
2020-02-13

User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of communication channels: email, live chat, chatbot, push notifications, dynamic page content, and many more - all available in one place.

Interested in Marketing Automation? Get access to our Free 14-day trial with no upfront payment.

We offer various integrations - Easily connect to Google Tag Manager, Zapier, Segment, Google Analytics, Wordpress, Magento, PrestaShop, JavaScript, CSV, Gmail, Freshmail, Email Labs, plus a range of many more! For a full list, see our integrations page for more information.

As a real-time customer and user engagement tool for small and large businesses alike, User.com is designed to maximize conversion rates and grow user satisfaction.

With intuitive drag & drop tools, you can build marketing automation processes, marketing campaigns and create automated action paths that will continuously engage your customers. Use Triggers, Conditions, and Actions to deliver personalized messages to your users at the right time.

Landing page //
2023-09-29

User.com

Website: user.com
$ Details: paid Free Trial
Platforms: Browser Cloud
Release Date: 2015 January
Categories: #Marketing Automation #Email Marketing #CRM #Customer Support #Live Chat #Chatbots #Marketing Platform

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Tidio

Website: tidio.com
$ Details: -
Platforms: -
Release Date: -
Categories: #Customer Support #Live Chat #Help Desk #Chatbots

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User.com features and specs

Free Trial: 14-day free trial, no credit card required
Integrations: Yes
Analytics and Reporting: Yes
Easy to Set-up and use: Yes

Tidio features and specs

No features have been listed yet.

User.com videos

+ Add

Marketing Automation Software | User.com Overview

Tidio videos

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TIDIO LIVE CHAT SHOPIFY APP - Honest Review & Quick Tutorial by EcomExperts.io

Category Popularity

0-100% (relative to User.com and Tidio)

User.com

Tidio

Customer Support

39 39%

Customer Support

61% 61

Business & Commerce

100 100%

Business & Commerce

0% 0

Live Chat

0 0%

Live Chat

100% 100

Help Desk

43 43%

Help Desk

57% 57

User comments

Share your experience with using User.com and Tidio. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare User.com and Tidio

User.com Reviews

"Pay 880$ per month" - Intercom

User.com seems expensive. Only makes sense if you run a biz with high price point / few profiles stored in your CRM. Def also doesn’t work for b2c for the same reason. I usually try to avoid solutions that price based on number of contacts (ditto ESPs).

Source: www.indiehackers.com

The 36 Best Marketing Automation Tools to Use in 2020

User.com is a new player in the marketing automation field that started as a customer messaging platform, but now it does a lot more than that. User.com is an affordable alternative to the big guys like Intercom and Active Campaign that offers:

Source: encharge.io

Tidio Reviews

A Comprehensive Examination of the Top 5 Chat Automation Solutions

Within Tidio, live agents benefit from tools such as Reply Assistant and Smart Views, leveraging AI to efficiently manage numerous chats simultaneously, thus optimizing time utilization. Moreover, Tidio facilitates the creation of both AI and rule-based chatbots, enabling the automation of routine customer inquiries without necessitating direct involvement from your team.

Source: www.chat-data.com

9 Best ManyChat Alternatives & Competitors in 2024

Read more: Learn how to easily install Tidio on your website and how to integrate Tidio with your Messenger.

Source: www.tidio.com

alternatives to Tawk.to - Tiledesk Free Live Chat

Tidio is another alternative to Tawk.to that deserves your attention. However, it’s not free like Tawk.to but it offers more features like monitoring conversations and integration with the best business software. It is a good option for eCommerce that makes agents work more efficiently.

Source: tiledesk.com

The 10 Best Tawk.to Alternatives and Competitors [2022]

Tidio and Tawk.to both have free versions available. But Tidio has many professional service packages that are applicable to a wider range of businesses.

Source: www.tidio.com

13 Best Apps Like Replika & Similar AI Chatbot Apps

On the other hand, if you are looking for the best AI apps like Replika for business purposes then you should take a look at Tidio. This app is generally an AI chatbot that learns lots of things in a short time. By that, you will have reliable customer support – which leads to a better sale.

Source: www.regendus.com

What are some alternatives?

When comparing User.com and Tidio, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

TextUs - TextUs is the leading businesses texting platform for professionals.

User.com vs Intercom

User.com vs tawk.to

User.com vs LiveAgent