Software Alternatives & Reviews

User.com VS ClearFlask

Compare User.com VS ClearFlask and see what are their differences

User.com logo User.com

A marketing automation platform to enhance personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.

ClearFlask logo ClearFlask

Open-source Product Feedback Tool with a Public Roadmap and Announcements.
  • User.com Landing page
    Landing page //
    2020-02-13

User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of communication channels: email, live chat, chatbot, push notifications, dynamic page content, and many more - all available in one place.

Interested in Marketing Automation? Get access to our Free 14-day trial with no upfront payment.

We offer various integrations - Easily connect to Google Tag Manager, Zapier, Segment, Google Analytics, Wordpress, Magento, PrestaShop, JavaScript, CSV, Gmail, Freshmail, Email Labs, plus a range of many more! For a full list, see our integrations page for more information.

As a real-time customer and user engagement tool for small and large businesses alike, User.com is designed to maximize conversion rates and grow user satisfaction.

With intuitive drag & drop tools, you can build marketing automation processes, marketing campaigns and create automated action paths that will continuously engage your customers. Use Triggers, Conditions, and Actions to deliver personalized messages to your users at the right time.

  • ClearFlask Landing page
    Landing page //
    2021-11-27

Keep your customers involved in your product development.

ClearFlask is an all-in-one product feedback platform to vote on feature requests, show off a development roadmap and keep everyone informed with announcements.

💬 Customer Feedback: Collect feedback from all your channels into a single funnel. Allow your users discuss and vote on ideas and join in the conversation.

⚖️ Prioritize your backlog: Powerful dashboard to manage incoming feedback and turn it into actionable, prioritized tasks.

🗒️ Public Roadmap: Show your progress and upcoming features in a product roadmap to get your users excited.

📢 Announcements: Let everyone know when you release a new feature. Activate users waiting for a particular feature.

TLDR: Close the feedback-loop between your product and your customers.

User.com features and specs

  • Free Trial: 14-day free trial, no credit card required
  • Integrations: Yes
  • Analytics and Reporting: Yes
  • Easy to Set-up and use: Yes

ClearFlask features and specs

  • Feedback: Yes
  • Roadmap: Yes
  • Announcements: Yes

User.com videos

Marketing Automation Software | User.com Overview

More videos:

  • Review - The Startup Branding Journey at User.com

ClearFlask videos

ClearFlask

Category Popularity

0-100% (relative to User.com and ClearFlask)
Customer Support
100 100%
0% 0
User Feedback Management
0 0%
100% 100
Business & Commerce
100 100%
0% 0
Customer Feedback
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare User.com and ClearFlask

User.com Reviews

"Pay 880$ per month" - Intercom
User.com seems expensive. Only makes sense if you run a biz with high price point / few profiles stored in your CRM. Def also doesn’t work for b2c for the same reason. I usually try to avoid solutions that price based on number of contacts (ditto ESPs).
The 36 Best Marketing Automation Tools to Use in 2020
User.com is a new player in the marketing automation field that started as a customer messaging platform, but now it does a lot more than that. User.com is an affordable alternative to the big guys like Intercom and Active Campaign that offers:
Source: encharge.io

ClearFlask Reviews

30+ Customer Feedback Tools comparison
if you got the time, open-source gives you freedom for a custom solution and complete ownership. The only contenders are Fider and ClearFlask both licensed under AGPL3. While Fider is lacking analytic features and scalable infrastructure, it is ideal for small to medium volume. Whereas ClearFlask can be deployed either via a PostgreSQL DB for small deployments or a scalable...
Source: clearflask.com

Social recommendations and mentions

Based on our record, ClearFlask seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

User.com mentions (0)

We have not tracked any mentions of User.com yet. Tracking of User.com recommendations started around Mar 2021.

ClearFlask mentions (2)

  • Self hosted feedback hub
    I am not sure if they are fully what you are after but I am aware of Fider, Cleardesk and astuto. Source: 12 months ago
  • User Feedback platforms compared
    - UserVoice (Market leader, enterprise only) - ClearFlask (Scalable pricing, customizable, I operate this one) - Canny (Scalable pricing, highly focused, great design). Source: about 3 years ago

What are some alternatives?

When comparing User.com and ClearFlask, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Upvoty - User feedback in 1 simple overview 🔥

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Fider - Fider is an open source, cross platform and free to use customer feedback platform for companies...