Software Alternatives, Accelerators & Startups

Usability.gov VS Usersnap

Compare Usability.gov VS Usersnap and see what are their differences

Usability.gov logo Usability.gov

Resource for user experience (UX) best practices & guides

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Usability.gov Landing page
    Landing page //
    2023-05-11
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Usability.gov

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Usability.gov features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Usability.gov videos

Usability.gov: The Research Behind the Redesign

More videos:

  • Review - Usability.Gov Usability Tour

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Usability.gov and Usersnap)
Design Tools
100 100%
0% 0
Customer Feedback
0 0%
100% 100
User Experience
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usability.gov and Usersnap

Usability.gov Reviews

We have no reviews of Usability.gov yet.
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Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Usersnap might be a bit more popular than Usability.gov. We know about 4 links to it since March 2021 and only 3 links to Usability.gov. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usability.gov mentions (3)

  • I can't enter the field I'm passionate about without a master's degree. I will have to take out 30k more in loans, but if I don't, I'll never have the career I want. Seeking advice from people who were in similar situations.
    I'd join some professional organizations like UXPA or SIG CHI and start networking with some folks, learn some more, do some informational interviews. Check out usability.gov. A graduate certificate is not pointless, but I'd try first with your current degree and skillset and talk to some folks first. Source: over 2 years ago
  • is the usability.gov website has a good UX design development?
    I recently visited usability.gov which in my opinion has a really nice UX design. Can you guys tell is it one of the good UX design websites? If it good UX design whats makes usability.gov good tho? Source: about 3 years ago
  • Usability.gov's How To & Tools for UX Teams
    Some of those priorities being working on a wide variety of more important projects than their published guides. I'd bet there's a lack of resources behind whatever team at TTS is responsible for usability.gov. It hasn't gotten attention in quite a while (read as: maybe don't judge the entirety of digital services by one older website). Until it does, most of those 404s seem to be an issue with the thumbnail,... Source: about 3 years ago

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 12 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing Usability.gov and Usersnap, you can also consider the following products

UX Companion - A handy glossary of UX theories, tools and principles (iOS)

BugHerd - BugHerd: The Website Feedback Tool for Agencies

UX Check - Easy heuristic evaluations on your website (chrome ext.)

Marker.io - Visual feedback and bug reporting tool for websites

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!