Software Alternatives & Reviews

Upshot VS NICE inContact

Compare Upshot VS NICE inContact and see what are their differences

Upshot logo Upshot

Turn Autoshare ON for your nights out, trips & socials

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Upshot Landing page
    Landing page //
    2019-04-11
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Upshot videos

WE UPSHOT REVIEW GREAT BUT LIMITED

More videos:

  • Review - WE Upshot Folding Knife - Overview and Review
  • Review - We Upshot Review

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Upshot and NICE inContact)
Education
100 100%
0% 0
Communication
0 0%
100% 100
Productivity
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

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Reviews

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Upshot Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Upshot and NICE inContact, you can also consider the following products

Grade Hound - Helping students keep track of their grades and assignments

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Weekly Timetable App - Timetable – a mobile application that will help you organise your schedule, homework and improve your academic performance!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

The Homework App - The easy way to view and manage your student life.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.