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Upland InGenius VS Genesys PureConnect

Compare Upland InGenius VS Genesys PureConnect and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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  3. » Alternatives

Upland InGenius logo Upland InGenius

Upland InGenius CTI software connects phone systems to CRMs, helping create world-class customer experiences and increased agent productivity.

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • Upland InGenius Landing page
    Landing page //
    2023-01-22
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

Category Popularity

0-100% (relative to Upland InGenius and Genesys PureConnect)

Upland InGenius

Genesys PureConnect

Call Center Software
15 15%
Call Center Software
85% 85
Communication
0 0%
Communication
100% 100
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing Upland InGenius and Genesys PureConnect, you can also consider the following products

Agile CRM - Agile CRM (Customer relationship management) features modern CRM with marketing automation, social suite & web analytics, allowing small businesses to sell and market like the Fortune 500.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Intellicon.io - An OmniChannel Contact Center + Help Desk Software Intellicon is  a complete OmniChannel Contact Center + Help Desk Software ideal for Customer Servic

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Call2Kitchen.net - The best call center for restaurants

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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