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Upcall VS HelpScout

Compare Upcall VS HelpScout and see what are their differences

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Contents:
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  3. » Reviews
  4. » Alternatives

Upcall logo Upcall

Upcall enables you to crowdsource your outbound calls. Collaborate with 1000+ on-demand callers worldwide for sales, marketing and customer support calls. Free trial.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Upcall Landing page
    Landing page //
    2022-10-07
  • HelpScout Landing page
    Landing page //
    2023-07-14

Upcall videos

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More videos:

  • Review - Work From Home- VeraFast UpCall
  • Review - $12 AN HOUR~ UPCALL IS HIRING!!!

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Upcall and HelpScout)

Upcall

HelpScout

CRM
100 100%
CRM
0% 0
Customer Support
0 0%
Customer Support
100% 100
Sales
100 100%
Sales
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Upcall and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Upcall and HelpScout

Upcall Reviews

20 Best Lead Generation Companies in the USA
Upcall is an excellent partner to consider if you’re aiming to attract more promising leads to your business. With in-depth knowledge in several traditional industries, particularly finance, real estate, and insurance, they offer a valuable outsourcing solution for marketing and sales teams looking to boost engagement and close deals more effectively. Living up to its name,...
Source: martal.ca
Best B2B lead generation companies
However, Upcall's services are expensive for small businesses and startups. The company also works only with leads from the US and Canada, which excludes many international clients.
Source: www.mo.agency
12 Best Lead Generation Companies in 2023 [Guide & Full Review]
Upcall is a lead generation company built on sales professionals in the top 3% and expert lead generation technology. You can trust Upcall to curate content for email, phone, and SMS marketing. Using intuitive software Upcall tracks and monitors your lead generation analytics to refine your strategies based on customer interactions. But that’s far from it. Upcall also offers...
Source: peertopeermarketing.co
13 Best B2B Lead Generation Companies To Look For In 2023
To create highly-qualified leads, Upcall combines powerful technology with top-tier sales experts. It works with leading brands like LG, Airbnb, QuickBooks, and Farmers Insurance. Upcall works on simple principles. First, it supplies your company with a team of expert callers. They will make the calls and communicate with the leads on your behalf. Second, upcalls’...
Source: www.unboundb2b.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Upcall mentions (0)

We have not tracked any mentions of Upcall yet. Tracking of Upcall recommendations started around Mar 2021.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Upcall and HelpScout, you can also consider the following products

Callpage - Turn website visitors into sales calls. Use CallPage and provide immediate free phone callback to your leads in 28 seconds.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Kit CRM - A CRM for your Facebook page

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Closer - Digitize your sales team | Video calls for sales

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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