Freshservice might be a bit more popular than Up by apex. We know about 3 links to it since March 2021 and only 3 links to Up by apex. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Apex is an open-source tool that makes it easy to build and deploy serverless applications on AWS. It's a great tool for any serverless developer, as it simplifies the process of building and deploying serverless applications, making it easier to focus on writing code. - Source: dev.to / over 1 year ago
I can also recommend serverless.com framework for local development and running lambdas offline. AWS provides a docker image for emulating DynamoDB which works great for local dev and will commonly be paired with lambdas. Another option I have used recently for implementing node web services is https://github.com/apex/up which also has a nice local dev experience. - Source: Hacker News / about 3 years ago
Projects: apex/up, git-extras, koajs/koa, clibs/clib, commander.js. - Source: dev.to / about 3 years ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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