Software Alternatives, Accelerators & Startups

Unthread VS OnlyThreads

Compare Unthread VS OnlyThreads and see what are their differences

Unthread logo Unthread

AI Customer Support over Slack

OnlyThreads logo OnlyThreads

Make your Slack channels ‘thread-only’, meaning any messages sent to these channels will automatically become standalone threads.
  • Unthread Landing page
    Landing page //
    2023-07-31

Unthread is a Slack-native customer support platform. We help companies to scale up their B2B support inside of Slack across shared channels, email, in-app chat and more without ever leaving Slack.

As companies move from email to Slack for support, messages often slip through the cracks. Unthread lets you set responders, expected response time, and escalation policies per customer to be sure the right people are notified and issues are always resolved quickly.

  • OnlyThreads Landing page
    Landing page //
    2022-08-25

Category Popularity

0-100% (relative to Unthread and OnlyThreads)
Customer Support
61 61%
39% 39
Productivity
0 0%
100% 100
Slack
41 41%
59% 59
Slack App
100 100%
0% 0

User comments

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Social recommendations and mentions

Based on our record, OnlyThreads seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Unthread mentions (0)

We have not tracked any mentions of Unthread yet. Tracking of Unthread recommendations started around Jul 2023.

OnlyThreads mentions (3)

  • How to automatically enforce threading?
    There's an app called OnlyThreads that might help you. Source: over 1 year ago
  • Generating documentation from Slack threads?
    Give a try to OnlyThreads, it’s a Slack add-on that makes channels ‘thread-only’, meaning any messages sent to these channels will automatically become threads. Then, you can close threads with a conclusion visible to everyone. After that, it’s so easy to keep track of everything. Gamechanger! Source: over 1 year ago
  • No more messy Slack convos in your team’s Slack
    Expected: URL Should be: https://onlythreads.co/#rec316092101. Source: almost 2 years ago

What are some alternatives?

When comparing Unthread and OnlyThreads, you can also consider the following products

ClearFeed - ClearFeed is a conversational Support platform for Slack and MS Teams

Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.

Halp for Microsoft Teams - An internal help desk built into Teams

Faqbot - Build your chatbot for FAQ, sales and lead generation automation.

Thena AI - Manage your customers in Slack

Nuclino - Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate.