Unit.chat
Slaask for Social Networks
HelpDesk+
Halp
Roby
Intercom
Galaxia
Desk365
Chatlio
Intercom
LiveChat
Crisp Chat
Talkus
Chaport Live Chat
Chatra
tawk.to
Unit.chat collects messages and reviews from your customers at various sites or social media (f.e. Instagram, Youtube, Facebook, etc) and sends all the information into one Slack interface, from which you can quickly and easily respond to any request. Unit.chat is useful in many cases, such as:
Sales Quickly respond to incoming requests from potential customers and do not miss leads.
Manage Reputation Rapid response to complaints in social networks increases customer loyalty by 25%.
Track customer reviews 58% of customers read reviews before buying. Do not leave them unanswered.
Customer support 86% of buyers are willing to pay more, if they provided with quick support.
Unit.chat is used by agencies who need to track and respond to reviews and questions from customers in many different social networks (Facebook, Instagram, Youtube, etc).
Unit.chat ChatlioBased on our record, Chatlio seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Chatlio offers this functionality pretty well from what I've seen. A workspace in my org uses them to respond to people who ask questions through their site's chat function. Source: about 2 years ago
Wow, awesome advice. Yeah, you're right. I will have to reconsider some stuff. I was initially modeling the pricing based on Chatlio. But I think you're right in a lot of ways. Source: over 2 years ago
Yes. https://chatlio.com/ Creates a short-lived channel per chat. It works well in terms of sharing responsibilities with a team and allowing people to jump in easily. I did feel a bit of unease with having customers in the same place as our "private" conversations. - Source: Hacker News / about 3 years ago
Slaask for Social Networks - Chat with your customers on Facebook and Twitter via Slack!
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
HelpDesk+ - Jira service desk for Slack
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
Halp - Slack-first ticketing for internal helpdesk
Crisp Chat - Multi-channel customer support software