Jacada is a software and services company which provides unified desktop and process optimization products for customer service and support.

Studies indicate that an overwhelming 99% of leads do not receive a response within the crucial first hour after initial contact, which results in a nearly eightfold decrease in conversion rates. This delay in engagement is not just limited to the first hour; 57% of leads are left unconnected even after the first week, showcasing a significant oversight in prioritising prompt communication. Moreover, when efforts to reconnect are finally made, the contact rate via callbacks is a mere 14%, further illustrating the inefficiency in current follow-up strategies.

We automate calls for Sales Reps to verify, qualify, nurture, take consent and so on by VoiceBots to sales reps focus only on meaningful conversations.