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Unimus VS SolarWinds Service Desk

Compare Unimus VS SolarWinds Service Desk and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Unimus logo Unimus

Unimus is a Network Automation and Configuration management (NCM) solution designed for fast deployment network-wide and ease of use. Unimus does not require learning any abstraction or templating languages, and does not require any coding skills.
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SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • Unimus Landing page
    Landing page //
    2021-03-31

Unimus is a multi-vendor NCM software that covers these four main areas:

  1. Network Automation - Deploy configuration network-wide with just a few clicks with the Mass Config Push / Pull features available in Unimus.

  2. Disaster Recovery - Automatic, continuous configuration backup with notifications on failure. Your network will be prepared for any unforeseen circumstances.

  3. Change Management - Easy change management with graphical diffs in only a few clicks. Unimus makes change-tracking and change-auditing an easy task.

  4. Configuration Auditing - Gain visibility into your network. Search your entire networks configuration in seconds to know what is configured how and where.

  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

Unimus features and specs

  • Network Automation: Mass Config Push / Pull
  • Configuration Backup: Network disaster recovery
  • Change management: Configuration change detection, notifications and change review / auditing
  • Configuration Auditing: Network-wide configuration search for easy compliance validation

SolarWinds Service Desk features and specs

No features have been listed yet.

Unimus videos

+ Add

New NMS Sync Logic in Unimus 2.4.0

More videos:

  • Review - Unimus 2.4 release overview
  • Review - Unimus in 2 min
  • Review - Unimus 2.0.0 release overview

SolarWinds Service Desk videos

+ Add

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87

Category Popularity

0-100% (relative to Unimus and SolarWinds Service Desk)

Unimus

SolarWinds Service Desk

Network Automation
100 100%
Network Automation
0% 0
Help Desk
0 0%
Help Desk
100% 100
Configuration Auditing
100 100%
Configuration Auditing
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using Unimus and SolarWinds Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Unimus and SolarWinds Service Desk

Unimus Reviews

We have no reviews of Unimus yet.
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SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

Social recommendations and mentions

Based on our record, Unimus seems to be more popular. It has been mentiond 19 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Unimus mentions (19)

  • Mixed Platform for Switches and Wireless Access Points
    I recently found out about unimus. It really works well to push configs and gather configs - you can see the changes for each config pull even across different devices. It runs as .exe or on a vm Check it out! Not even expensive - 1device 4,5€ a year or 7500€ a year unlimited. Source: 12 months ago
  • Cisco Configuration Change Monitoring for Network Team
    Unimus would handle this nicely for you. It will build a versioned configuration history for your devices, and you can then see changepoints - when something changed, and what changed (including nice graphical diffs). Source: about 1 year ago
  • Track Changes on Switches/Routers/Firewalls
    Take a look at Unimus. It will generate a configuration timeline for your devices, you can generate diffs, and it will send config change notifications (including full graphical diffs in the change notification emails / Slack notifications). Also many other useful config management features in there. Source: about 1 year ago
  • Version control for configs yes or no?
    I forgot also Unimus. They are amazing 🤩. https://unimus.net. Source: about 1 year ago
  • What is the best way to make all cisco configs match?
    If you have zero netops experience (eg ansible) this will work: https://unimus.net/. Source: about 1 year ago
View more

SolarWinds Service Desk mentions (0)

We have not tracked any mentions of SolarWinds Service Desk yet. Tracking of SolarWinds Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Unimus and SolarWinds Service Desk, you can also consider the following products

Oxidized - configuration backup software (IOS, JunOS) - silly attempt at rancid

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

RANCID - RANCID - Really Awesome New Cisco confIg Differ.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

GenieACS - A fast and lightweight TR-069 Auto Configuration Server (ACS)

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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