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Unimus VS Jira Service Desk

Compare Unimus VS Jira Service Desk and see what are their differences

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Unimus logo Unimus

Unimus is a Network Automation and Configuration management (NCM) solution designed for fast deployment network-wide and ease of use. Unimus does not require learning any abstraction or templating languages, and does not require any coding skills.
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Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Unimus Landing page
    Landing page //
    2021-03-31

Unimus is a multi-vendor NCM software that covers these four main areas:

  1. Network Automation - Deploy configuration network-wide with just a few clicks with the Mass Config Push / Pull features available in Unimus.

  2. Disaster Recovery - Automatic, continuous configuration backup with notifications on failure. Your network will be prepared for any unforeseen circumstances.

  3. Change Management - Easy change management with graphical diffs in only a few clicks. Unimus makes change-tracking and change-auditing an easy task.

  4. Configuration Auditing - Gain visibility into your network. Search your entire networks configuration in seconds to know what is configured how and where.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Unimus features and specs

  • Network Automation: Mass Config Push / Pull
  • Configuration Backup: Network disaster recovery
  • Change management: Configuration change detection, notifications and change review / auditing
  • Configuration Auditing: Network-wide configuration search for easy compliance validation

Jira Service Desk features and specs

No features have been listed yet.

Unimus videos

+ Add

New NMS Sync Logic in Unimus 2.4.0

More videos:

  • Review - Unimus 2.4 release overview
  • Review - Unimus in 2 min
  • Review - Unimus 2.0.0 release overview

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Unimus and Jira Service Desk)

Unimus

Jira Service Desk

Network Automation
100 100%
Network Automation
0% 0
Help Desk
0 0%
Help Desk
100% 100
Configuration Auditing
100 100%
Configuration Auditing
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using Unimus and Jira Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Unimus and Jira Service Desk

Unimus Reviews

We have no reviews of Unimus yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Social recommendations and mentions

Based on our record, Unimus seems to be more popular. It has been mentiond 19 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Unimus mentions (19)

  • Mixed Platform for Switches and Wireless Access Points
    I recently found out about unimus. It really works well to push configs and gather configs - you can see the changes for each config pull even across different devices. It runs as .exe or on a vm Check it out! Not even expensive - 1device 4,5€ a year or 7500€ a year unlimited. Source: 12 months ago
  • Cisco Configuration Change Monitoring for Network Team
    Unimus would handle this nicely for you. It will build a versioned configuration history for your devices, and you can then see changepoints - when something changed, and what changed (including nice graphical diffs). Source: almost 1 year ago
  • Track Changes on Switches/Routers/Firewalls
    Take a look at Unimus. It will generate a configuration timeline for your devices, you can generate diffs, and it will send config change notifications (including full graphical diffs in the change notification emails / Slack notifications). Also many other useful config management features in there. Source: about 1 year ago
  • Version control for configs yes or no?
    I forgot also Unimus. They are amazing 🤩. https://unimus.net. Source: about 1 year ago
  • What is the best way to make all cisco configs match?
    If you have zero netops experience (eg ansible) this will work: https://unimus.net/. Source: about 1 year ago
View more

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Unimus and Jira Service Desk, you can also consider the following products

Oxidized - configuration backup software (IOS, JunOS) - silly attempt at rancid

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

RANCID - RANCID - Really Awesome New Cisco confIg Differ.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

GenieACS - A fast and lightweight TR-069 Auto Configuration Server (ACS)

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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