Software Alternatives, Accelerators & Startups

uContact VS WebEx

Compare uContact VS WebEx and see what are their differences

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

WebEx logo WebEx

Cisco WebEx Web Conferencing, Online Meetings, Desktop Sharing, Video Conferencing
  • uContact Landing page
    Landing page //
    2022-08-06
  • WebEx Landing page
    Landing page //
    2023-10-05

uContact videos

Full Experience Demo uContact

WebEx videos

Introducing the New Cisco Webex Meetings Desktop App and UI

More videos:

  • Review - Experience the New Cisco Webex Meetings
  • Tutorial - How To Use Cisco's Webex

Category Popularity

0-100% (relative to uContact and WebEx)
Communication
22 22%
78% 78
VoIP
100 100%
0% 0
Video Conferencing
0 0%
100% 100
Phone System
100 100%
0% 0

User comments

Share your experience with using uContact and WebEx. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare uContact and WebEx

uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...

WebEx Reviews

6 Webex Alternatives You Can Switch to in 2022
Webex comes from Cisco's kitchen. Thanks to years of development, updates, and resources available to the development teams at Cisco, Webex can offer some great perks. For instance, you don't have to worry about scalability as it can support up to 3,000 attendees. It also has great potential when it comes to training employees with screen-sharing features and support for...
Source: www.stork.ai
15 Best Instant Messaging Apps for Business
Cisco WebEx allows you to communicate and collaborate securely with anyone. The platform offers instant messaging, video, audio and integrated web conferencing.
Source: clariti.app
7 Zoom Alter­na­tives for Video Con­fer­enc­ing and Remote Meetings
Webex pricing plan starts from Cisco WebEx Premium 8, for $24 per user per month. Premium 25 is for $39 per user per month. Premium 100 prices at $69 per user per month.
13 Best Teamviewer Alternatives You Must Try
The WebEx of Cisco is more than simply for conducting meetings. This tool lets you connect with people based on the desktop or mobile applications on systems. Supported by Windows, Mac OS X, Linux and Mobile Apps, the WebEx is an excellent match for your needs if you’re searching for a premium business solution or only for a desktop with an additional piece of interaction to...
Source: twitgoo.com
Best alternatives to Skype 2019: paid and free
WebEx offers a large amount of features for video conferencing, allowing employees from all over the world to work together and collaborate on projects.

Social recommendations and mentions

Based on our record, WebEx seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

uContact mentions (0)

We have not tracked any mentions of uContact yet. Tracking of uContact recommendations started around Mar 2021.

WebEx mentions (6)

  • webex.com
    Just wondering if anyone else has issues loading webex.com. Both chrome and edge just loop around loading. It's strange however as it works fine if I use a google search and use a direct link like https://www.webex.com/downloads.html. Source: about 1 year ago
  • The Web ex App notification are way too loud
    Go to webex.com and login. On the left side menu, choose Preferences (gear icon) and then choose Audio and Video from the tab menu. Under Audio Connection there is a section for Entry and exit tone. Make sure that is set to Beep. Source: over 1 year ago
  • Cisco SX20 telepresence - use as teams client or webcam?
    Also, at work we seem to have some webex integration, where I get a meeting id with a webex.com address:. Source: almost 2 years ago
  • Did Amazon customer service send me a spyware link?
    Webex.com looks like one of those conferencing apps like ms teams or zoom, so you are probably fine. Source: almost 2 years ago
  • Webex on Iphone initial install does not ask if you want to allow access to contacts.
    I have even logged directly into her webex.com account to see if there is anything different in there to no avail. Source: about 2 years ago
View more

What are some alternatives?

When comparing uContact and WebEx, you can also consider the following products

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

GoToMeeting - GoToMeeting is a web conferencing service offering a range of services which are available on Mac, PC, iOS and Android devices.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.