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uContact VS Vocalcom

Compare uContact VS Vocalcom and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

Vocalcom logo Vocalcom

Vocalcom is a cloud-based contact center, omni-channel customer experience and sales acceleration technology provider.
  • uContact Landing page
    Landing page //
    2022-08-06
  • Vocalcom Landing page
    Landing page //
    2023-02-09

uContact

Website
integraccs.com
Pricing URL
Official uContact Pricing
Release Date
-
Edit details

Vocalcom

Website
vocalcom.com
Pricing URL
-
Release Date
1996 January
Startup details
Country
France
State
Ile-de-France
City
Paris
Founder(s)
Anthony Dinis
Employees
250 - 499
Edit details

uContact videos

+ Add

Full Experience Demo uContact

Vocalcom videos

+ Add

[EN] Vocalcom Hermes360 : empower your agents with an intuitive Omnichannel Contact Center software

Category Popularity

0-100% (relative to uContact and Vocalcom)

uContact

Vocalcom

Communication
88 88%
Communication
12% 12
VoIP
100 100%
VoIP
0% 0
Enterprise Communication
57 57%
Enterprise Communication
43% 43
Phone System
89 89%
Phone System
11% 11

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare uContact and Vocalcom

uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

Vocalcom Reviews

We have no reviews of Vocalcom yet.
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What are some alternatives?

When comparing uContact and Vocalcom, you can also consider the following products

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

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