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uContact VS Novanet (C3)

Compare uContact VS Novanet (C3) and see what are their differences

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uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

Novanet (C3) logo Novanet (C3)

Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.
  • uContact Landing page
    Landing page //
    2022-08-06
  • Novanet (C3) Landing page
    Landing page //
    2023-09-28

uContact videos

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Novanet (C3) videos

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Category Popularity

0-100% (relative to uContact and Novanet (C3))

uContact

Novanet (C3)

Communication
68 68%
Communication
32% 32
VoIP
62 62%
VoIP
38% 38
Phone System
56 56%
Phone System
44% 44
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare uContact and Novanet (C3)

uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

Novanet (C3) Reviews

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What are some alternatives?

When comparing uContact and Novanet (C3), you can also consider the following products

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Aloware - Aloware stands at the forefront of providing all-in-one cloud based contact center solutions.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Atos - Atos is a global leader in digital transformation with over 110,000 employees in 73 countries and annual revenue of around € 11 billion.

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