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uContact VS EPI-USE

Compare uContact VS EPI-USE and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

EPI-USE logo EPI-USE

Official feed for SAP SuccessFactors updates, products + news. | SAP privacy statement for followers: https://t.co/JRq4xVCJA4
  • uContact Landing page
    Landing page //
    2022-08-06
  • EPI-USE Landing page
    Landing page //
    2023-04-04

uContact videos

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Full Experience Demo uContact

EPI-USE videos

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Category Popularity

0-100% (relative to uContact and EPI-USE)

uContact

EPI-USE

Communication
100 100%
Communication
0% 0
File Manager
0 0%
File Manager
100% 100
VoIP
100 100%
VoIP
0% 0
CRM
0 0%
CRM
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare uContact and EPI-USE

uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

EPI-USE Reviews

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What are some alternatives?

When comparing uContact and EPI-USE, you can also consider the following products

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Sability - Sability - Human Capital Management Consulting. Assisting throughout HCM life-cycle including analysis, implementation, upgrades, project/change management.

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

Atos - Atos is a global leader in digital transformation with over 110,000 employees in 73 countries and annual revenue of around € 11 billion.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Wipfli - For over 88 years, Wipfli has provided private and publicly held companies with industry-focused assurance, accounting, tax and consulting services.

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