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uContact VS 8x8 X Series

Compare uContact VS 8x8 X Series and see what are their differences

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uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

8x8 X Series logo 8x8 X Series

X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.
  • uContact Landing page
    Landing page //
    2022-08-06
  • 8x8 X Series Landing page
    Landing page //
    2023-10-09

uContact videos

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Full Experience Demo uContact

8x8 X Series videos

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8x8 X Series Review: Easy to use, useful tool.

Category Popularity

0-100% (relative to uContact and 8x8 X Series)

uContact

8x8 X Series

Communication
51 51%
Communication
49% 49
VoIP
57 57%
VoIP
43% 43
Online Services
0 0%
Online Services
100% 100
Phone System
100 100%
Phone System
0% 0

User comments

Share your experience with using uContact and 8x8 X Series. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare uContact and 8x8 X Series

uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

8x8 X Series Reviews

We have no reviews of 8x8 X Series yet.
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What are some alternatives?

When comparing uContact and 8x8 X Series, you can also consider the following products

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Broadvoice - Cloud PBX solution for SMBs

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

CallFire - Grow your business with virtual phone numbers, IVR, voice broadcasting, mass text messaging services and power dialing.

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