Software Alternatives, Accelerators & Startups

uContact VS Broadvoice

Compare uContact VS Broadvoice and see what are their differences

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

Broadvoice logo Broadvoice

Cloud PBX solution for SMBs
  • uContact Landing page
    Landing page //
    2022-08-06
  • Broadvoice Landing page
    Landing page //
    2023-05-22

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

Broadvoice

Platforms
Android iOS Web Cloud Safari
Release Date
1997 April

uContact videos

Full Experience Demo uContact

Broadvoice videos

Engineer Review with Broadvoice

More videos:

  • Review - What is Broadvoice VOIP?
  • Review - Engineer Review with Broadvoice

Category Popularity

0-100% (relative to uContact and Broadvoice)
Communication
59 59%
41% 41
VoIP
61 61%
39% 39
Phone System
100 100%
0% 0
Online Services
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare uContact and Broadvoice

uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...

Broadvoice Reviews

Top successful VoIP business phone system providers in the market
BroadVoice is a cloud-based VoIP business phone system that caters to the client as well as the inter-company collaboration communications. Their technology auto-updates, so that you don’t have to purchase a new phone system to keep up on the latest technology part.
Source: talkroute.com

What are some alternatives?

When comparing uContact and Broadvoice, you can also consider the following products

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Ooma Office - VoIP-based business phone system solution for small firms

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!