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Tutanota VS HelpScout

Compare Tutanota VS HelpScout and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Tutanota logo Tutanota

Get your encrypted mailbox for free.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Tutanota Landing page
    Landing page //
    2023-07-22

Tuta Mail is the secure email provider with automatic encryption built in. It focuses on security, privacy and open source. Tuta Mail is known as the best ProtonMail alternative as it is the largest encrypted email service in the European Union. German data protection laws which are even better than [Swiss privacy laws]({https://tuta.com/blog/swiss-privacy-is-an-illusion}) make Tuta a great contender in the field of secure communications.

  • HelpScout Landing page
    Landing page //
    2023-07-14

Tutanota videos

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Tutanota Review - Good as They Say?

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Tutanota and HelpScout)

Tutanota

HelpScout

Email
100 100%
Email
0% 0
Customer Support
0 0%
Customer Support
100% 100
Email Clients
100 100%
Email Clients
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Tutanota and HelpScout

Tutanota Reviews

  1. Excellent application for free

    Great app for a free service. Standard security features. Hosted in Germany.

    🏁 Competitors: ProtonMail, Yandex.Mail, Microsoft Outlook
    👍 Pros:    Free basic plan|Data protection and security|Well designed
    👎 Cons:    Nothing, so far
CTemplar Email Shutting Down – Try These Alternatives
This specific court case involved Tutanota and it required them to log and record incoming and outgoing emails and provide this data directly to authorities. We discussed the situation in the Tutanota review, but it was also covered in various news reports:
Source: restoreprivacy.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Tutanota seems to be a lot more popular than HelpScout. While we know about 177 links to Tutanota, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Tutanota mentions (177)

  • Please move away from Amazon for Tuta's Domain Name System
    A look at tuta.com and tutanota.com demonstrates that Tuta is using an Amazon Start of Authority (SOA) DNS record and 4 corresponding Amazon Name Server (NS) DNS records. Source: 6 months ago
  • Is there a place to suggest software you'd like to be on the AUR? If not, let it be here!
    I've moved on to Ferdium by the way via the ferdium-electron AUR package. I also use Tuta, Skiff, Google Messages and YouTube Music with it. Source: 6 months ago
  • Can't access new website
    Unfortunately, since you launched the new tuta.com website, I can't access anymore from China, unless I have a VPN service. Source: 6 months ago
  • Change current email from Tutanota to tuta
    Have a non business paid account. Can you change your current tutanota.com email to the tuta.com email? Source: 6 months ago
  • troubles after tutanota became tuta..now cannot log in
    Weeks ago when tutanota became tuta I had same issues...wouldnt allow me log in. I clicked links provided by tuta to "migrate" data...never worked. Few days later...i was able to log in at https://mail.tutanota.com/login and continued until today, when my credentials were not "valid" anymore so tried at tuta.com and same thing. Source: 6 months ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Tutanota and HelpScout, you can also consider the following products

ProtonMail - Secure email with absolutely no compromises. Get your free encrypted email account today.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Gmail - Gmail is available across all your devices Android, iOS, and desktop devices. Sort, collaborate or call a friend without leaving your inbox.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Microsoft Outlook - Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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