Software Alternatives, Accelerators & Startups

Trustpilot VS iLib

Compare Trustpilot VS iLib and see what are their differences

Trustpilot logo Trustpilot

We're all about consumer reviews. Get the real inside story from shoppers like you.

iLib logo iLib

iLib: Effortlessly Manage and Showcase Your Local Business Reputation
  • Trustpilot Landing page
    Landing page //
    2022-10-22
  • iLib Suggest Resources
    Suggest Resources //
    2025-03-15

iLib is a free, AI-powered platform designed to help local businesses easily manage their online reputation by centralizing review links from trusted platforms. Instead of aggregating reviews, iLib curates a dedicated reputation page where businesses can add direct links to their reviews across multiple sources. This feature simplifies the process for potential customers to explore feedback without needing to navigate through multiple websites. Local businesses can use this tool to keep all their reviews in one organized space, making it easier to monitor customer sentiment and ensure a consistent online image.

Trustpilot

Release Date
-
Startup details
Country
Denmark
City
Copenhagen
Employees
500 - 999

iLib

Website
ilib.com
Pricing URL
-
Release Date
2024 March
Startup details
Country
Canada
State
Ontario
Founder(s)
Sophie Lewis

Trustpilot features and specs

  • Credibility
    Trustpilot is a well-established platform recognized globally, which adds credibility to the reviews and ratings provided.
  • User-Generated Content
    The platform relies on user-generated content, meaning the reviews are based on real experiences from consumers.
  • SEO Benefits
    Reviews and ratings on Trustpilot can improve a business's search engine ranking due to the addition of fresh, relevant content.
  • Feedback Loop
    Businesses can respond to reviews, providing a channel for direct feedback and the potential for resolving customer issues.
  • Verified Reviews
    Trustpilot offers verified reviews, which add an extra layer of trust and authenticity to the feedback.

Possible disadvantages of Trustpilot

  • Cost
    While basic services are free, advanced features and analytics require a subscription, which can be costly for small businesses.
  • Fake Reviews
    Despite efforts to authenticate reviews, the platform is not immune to fake or biased reviews, which can skew the perception of a business.
  • Negative Bias
    People are often more motivated to write reviews when they have a negative experience, which can result in a bias towards negative feedback.
  • Public Scrutiny
    Any negative reviews are visible to the public, which can impact the reputation of a business if not managed effectively.
  • Platform Dependency
    Businesses can become overly reliant on Trustpilot for their online reputation, potentially neglecting other important avenues for customer engagement.

iLib features and specs

No features have been listed yet.

Analysis of Trustpilot

Overall verdict

  • Overall, Trustpilot is a good platform for obtaining customer feedback and gaining insights into company reputations. It is a useful tool for both consumers seeking reliable reviews and businesses looking to build credibility.

Why this product is good

  • Trustpilot is a widely used platform for consumers to share and read reviews on various businesses. It helps customers make informed decisions and allows companies to gather feedback and improve their services. The platform's transparency and large database make it a reliable source of information. However, like any review site, the authenticity of reviews can occasionally be questioned, and it’s important to assess reviews critically.

Recommended for

    Trustpilot is recommended for consumers who want to research businesses before making a purchasing decision and for businesses aiming to engage with their customers, improve their services, and enhance their online reputation.

Trustpilot videos

Trustpilot Review - Get Seller and Product Ratings. Good for Mid-Large Sized Businesses.

More videos:

  • Tutorial - How to Get FREE Trustpilot Reviews by Using Reviewsub

iLib videos

No iLib videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Trustpilot and iLib)
Online Reviews
97 97%
3% 3
Product Reviews
100 100%
0% 0
Reputation Management
92 92%
8% 8
Local Reviews
100 100%
0% 0

Questions and Answers

As answered by people managing Trustpilot and iLib.

What makes your product unique?

iLib's answer:

iLib stands out due to its AI-powered approach to reputation management, specifically designed to simplify the process of linking multiple review sources into one centralized hub. Unlike traditional reputation management tools that aggregate reviews, iLib focuses on curating review links from trusted platforms, providing businesses with a comprehensive view of their online reputation. This allows businesses to showcase authentic feedback from various sources, enhancing trust and transparency without the complexity of managing individual review data.

Why should a person choose your product over its competitors?

iLib's answer:

iLib offers a unique advantage by being completely free and user-friendly, making it accessible for businesses of all sizes. While other reputation management tools may focus on costly subscriptions or complex features, iLib prioritizes simplicity, automation, and transparency. Its AI-driven platform centralizes review links in one place, saving time and reducing manual effort. Moreover, iLib’s emphasis on showcasing a variety of review sources ensures businesses can maintain a well-rounded, credible online presence without the risk of relying on a single review platform.

How would you describe your primary audience?

iLib's answer:

iLib’s primary audience consists of local businesses, small to medium-sized enterprises, and startups looking to build or maintain a strong online reputation. This includes businesses in various industries such as retail, hospitality, professional services, and more. The platform is ideal for companies that wish to consolidate their online reviews into a single, accessible location and enhance their credibility with potential customers through transparent, trustworthy feedback.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Trustpilot and iLib

Trustpilot Reviews

Make sure to list your SaaS on these marketplaces to get users
Trustpilot is all about reviews if you have good reviews for your business here you are king then, as it’s trusted among millions of people.
Source: medium.com
Our Top 15 Software Review Websites
Trustpilot is Google AdWords certified, meaning Google will source feedback from reviews left on the Trustpilot platform. This is incredibly valuable because it will contribute to the minimum amount of reviews required to get Google snippets to work. Learn more in our review management 101 guide.
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
KiyOh is another online review tool, that is somewhat smaller scale than Trustpilot. This is a favorable customer feedback tool, however, as it offers competitive prices and features that are similar to the more expensive alternatives such as TrustPilot. This tool focuses on ratings and reviews and includes a Review Alarm that notifies you of any new, incoming reviews – both...
Source: mopinion.com
Yotpo vs Reviews.io – Pricing + 2 Alternatives
Trust Pilot is another great alternative to both Yotpo and Review.io. Like Shopper Approved, Trustpilot is licensed to syndicate both Seller and Product reviews, which is great for those that are on the hunt for both services under one roof. You can get Trustpilot by clicking on this link. On pricing, Trustpilot’s plans begin at $299 per month, which is payable annually.
Review Generation Platforms: Which One Is Best for My Business?
How it Works: Trustpilot is a review management tool that helps online businesses build and manage their reputation by collecting, monitoring, and publishing reviews. Businesses use Trustpilot to improve customer experience, stand out more in search engines, increase conversions and sales on-site, and build a trusted reputation. It’s one of the better-known review generation...

iLib Reviews

Top 20+ AI Tools Directories
As far as simplicity is concerned, iLib is easily one of the top contenders in the list of AI tools directories that boast a simple user interface and don’t compromise with the value they bring to the table. What makes iLib a great choice is the fact that its AI tools library is even bigger than that of Futurpedia, and it is fairly easy to navigate through as well. You can...

Social recommendations and mentions

Based on our record, Trustpilot seems to be more popular. It has been mentiond 68 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Trustpilot mentions (68)

  • Never again Kiwi.com!! Please stay away from kiwi.com
    After that, the journey to the hell started: - We clicked on the refund option (there was only a single choice) and it was written in small letters at the bottom, hiding that the money will not be returned, but a "credit" will be provided to be used within 2 years. - Obviously, I didn't like it the credit idea because I wanted the plane ticket or my money back. - the customer service recommended to book it... Source: over 1 year ago
  • Check Reviews
    So we're all going to be scrambling for alternatives. Please check trustpilot.com before you order. Semaspace had good reviews there. A lot of the alternatives do not. Hoping to find a company that's not going to rip me off. Source: over 1 year ago
  • Learn with Queasy : Pig Butchering Scams
    Research and check for legitimate reviews on platforms like trustpilot.com. Lack of reviews or an influx of recent ones could indicate a scam. Source: almost 2 years ago
  • Is pureanabolics.bz legit?
    I wouldn't know about that website but I can tell you that zenbu-pharma.com is definitely legit. I've used them several times and they have great reviews on trustpilot.com. Source: almost 2 years ago
  • Which websites should we post bad review about Kiwi.com?
    So far I've left a bad review on trustpilot.com and Google Play https://play.google.com/store/apps/details?id=com.skypicker.main&hl=en&gl=US . Source: almost 2 years ago
View more

iLib mentions (0)

We have not tracked any mentions of iLib yet. Tracking of iLib recommendations started around May 2023.

What are some alternatives?

When comparing Trustpilot and iLib, you can also consider the following products

Yotpo - Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.

Trustpage - Building trust with customers just got easier

Reviews.io - What are customers saying about the businesses you love? Read, write & share genuine reviews on Reviews.io

Review Monitoring - Review monitoring helps restaurants and hotels aggregate their customer reviews

Bazaarvoice - Putting customers at the heart of your brand lets you efficiently

ReviewsBlender - Reputation Monitoring, Social Listening, Brand monitoring and Reviews Aggregation. Channels: Google Maps, Facebook, Yelp, Tripadvisor, Booking, Airbnb, Glassdoor, Indeed, Capterra, g2, Trustpilot, Foursquare, Trustedshops, App Store, Google Play